Full Time Meta Lab Retail Experience Expert

Channel Partners • Atlanta, GA

9d • $27 - $27 • Onsite

About The Position

We’re Growing! Come join our Meta Store Retail team in West Hollywood, CA as we bring Ray-Ban AI Glasses, & Meta Quest mixed reality to life! As a Meta Experience Expert, you will deliver a best-in-class, white glove experience through immersive, hands-on demos of cutting-edge wearable & mixed reality technology. You will be the face of our client's brand while educating consumers and converting demos to new customer acquisitions. Our ideal candidate is tech-savvy with high attention to detail, exemplary communication skills, and obsessed with world class customer service.

Requirements

• High School Diploma or equivalent
• 2-3+ years of customer-facing experience in premium retail
• Proven experience in presentation, public speaking, and/or storytelling
• Exemplary interpersonal communication, soft skills, written, verbal and on camera
• Ability to leverage advanced customer service and industry-related experience to engage with consumers
• Must be results and detail-oriented
• Must be extremely tech-savvy and passionate about technology
• Ability to ask effective questions and be an active listener
• High level of initiative and self-motivation with a continued drive to learn
• Strong problem-solving and conflict resolution skills
• Able to work well in a team environment
• Must have reliable transportation to get to and from work on time
• Flexible availability including nights & weekends
• Ability to travel via airplane, car or train up to 10% of the time

Responsibilities

• Be a subject matter expert! Fully understand the features and benefits of our client’s products including accessories
• Conduct world-class demonstrations of our clients’ mixed reality and wearable products within the dedicated space by creating immersive experiences with consumers that influence how they play, learn & experience the world around them
• Occasional off-site event work at our clients Playa Vista office, and travel to various sites via car or plane, including overnight stays.
• Process consumer transactions using our clients Point of Sale (POS) system
• Achieve all goals and key performance indicators; in partnership with the Retail Manager, develop action plans when targets are not met
• Perform day to day operations, including but not limited to; opening and closing procedures and maintain interactive customer displays
• Show up on time with a can-do attitude, ready to support team goals and daily operations.
• Other duties as assigned by management

Benefits

• Weekly pay with early wage access
• Competitive benefits package which includes health, dental, 401k Retirement Plan & Paid/Sick Time Off (PTO)
• Paid training
• BDS employee discount program
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED