Meta Carrier Experience Specialist
About The Position
2020 Companies, in partnership with our client, Meta, are now hiring part-time Experience Specialists! In this exciting role, you'll work closely with retail shoppers to recommend the perfect Meta products to meet their unique needs. You'll be the go-to person for customers seeking information on Meta’s products, ensuring they have an interactive, informative, and prosperous shopping experience. You will become a Meta Master, diving into the world of Meta's exciting products – AR/VR headsets, accessories, and more! You will engage customers and demonstrate the latest Meta gadgets, helping them see how they can enhance their lives, from fitness and gaming to entertainment. You will build trust by understanding customer needs and confidently recommending the perfect Meta product. You will represent Meta and 2020 Companies with professionalism and a welcoming approach, fostering positive relationships with customers and store staff. You will meet or exceed your monthly sales targets and contribute to the team's success. You will maintain the Meta Magic by keeping Meta displays clean, organized, and visually appealing, ensuring the latest devices and promotions are showcased effectively. You will partner with retail sales associates and leaders, share knowledge, and contribute to a positive and productive work environment. You will track customer interactions, feedback, and sales electronically, submitting daily reports with ease using your mobile device. You will foster positive partner Field and Store relationships by adapting to local retail store environments, respecting established hierarchies, and adhering to all operational policies while representing 2020 companies.
Requirements
- Passion for gaming that extends to AV and VR products
- Reliable transportation to arrive on time for scheduled visits
Responsibilities
- Showcase the latest Meta gadgets and help customers see how they can enhance their lives, from fitness and gaming to entertainment.
- Build trust by understanding customer needs and confidently recommending the perfect Meta product.
- Represent Meta and 2020 Companies with professionalism and a welcoming approach, fostering positive relationships with customers and store staff.
- Meet or exceed your monthly sales targets and contribute to the team's success.
- Keep Meta displays clean, organized, and visually appealing, ensuring the latest devices and promotions are showcased effectively.
- Partner with retail sales associates and leaders, share knowledge, and contribute to a positive and productive work environment.
- Track customer interactions, feedback, and sales electronically. Submit daily reports with ease using your mobile device.
- Foster positive partner Field and Store relationships by adapting to local retail store environments, respecting established hierarchies, and adhering to all operational policies while representing 2020 companies.
- Effectively promote Meta devices and related products within assigned retail locations to achieve and exceed sales targets.
- Build and maintain strong relationships with key decision-makers at leading mobile carriers.
- Ensure the "Best Experience" for retail partners and end-consumers through expert product knowledge and outstanding service.
- Optimize product displays and in-store presence to enhance brand visibility and drive customer engagement.
- Serve as a trusted advisor, educating retailers and customers on the features and benefits of Meta devices and the broader ecosystem.
- Implement and adapt sales strategies to capitalize on market opportunities and achieve sales objectives.
- Track sales performance, analyze trends, and provide regular reports to management, identifying areas for improvement.
- Provide comprehensive training to retail staff in key mobile carrier and Best Buy locations on the Meta devices.
Benefits
- Competitive, weekly pay + weekly, monthly, quarterly contests and spiffs
- Next-day pay on demand, with DailyPay
- Time off is part of the deal because everyone deserves a break
- Paid training is completed online or at home via a computer or mobile device
- Partial mobile data plan reimbursement
- Opportunities for continued program work and advancement
- Exciting work environment to showcase your customer service skills
- Share and learn with ongoing training and development
- A consistent schedule to enable a work/life balance or career
- Scheduled to work during high-traffic times, including weekends (required), weekdays, and holidays
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
