MESSENGER

K2 Services

4d•Onsite

About The Position

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. We are seeking a professional and service-oriented Messenger Associate to support daily messenger operations and ensure timely, accurate deliveries in a fast-paced environment. The ideal candidate will have a stable work history, strong customer service skills, a polished and professional demeanor, and be comfortable using technology in a business setting. We are looking for someone who is reliable, dependable, punctual, and committed to excellent attendance. Training is available for the right candidate with a strong work ethic and willingness to learn.

Requirements

High school diploma or GED required
Ability to lift 50+ pounds
Basic proficiency in Microsoft Office
Strong customer service and communication skills
Professional demeanor with a corporate presence

Nice To Haves

Previous experience in a similar role is preferred, but not required
Hospitality-driven mindset
Customer service focused approach
Dependable and detail-oriented
Team player with a willingness to learn

Responsibilities

Receive packages and parcels from outside messenger and vendors
Scan of barcode into package tracking software
Receive signature upon delivery (chain-of-custody documentation)
Ensures that all deliveries are downloaded upon completion
Responsible for ensuring all packages to the designated floors and recipient
Assists with escorting all external messengers the designated floors for delivery
Ensuring all daily actives are executed according to Forrest Solutions Standard Operating Procedures
Ensure to follow all Forrest Solutions polices, rules and guidelines
Messenger will collect internal mail and parcels from the various reception areas on each site, and other agreed locations, sort mail, and transport it (where appropriate) to the main reception and other agreed locations on the other site.