Messaging Operations Engineer

USDC•Charlotte, NC

4d•$58 - $66•Onsite

About The Position

Genesis10 is seeking a Messaging Operations Engineer for a contract position with a Global Financial Institution. This role is part of a Collaboration Operations Team focused on email and routing, involving daily messaging operations tasks and participation in a 24x7 on-call rotation. The position requires strong scripting and development skills to support and manage critical email routing infrastructure.

Requirements

Strong OS background with Linux systems
Strong scripting/development skills with Python, Perl, and Shell
Experience with SMTP Email relaying and routing
Experience with Email Hygiene systems, including Anti-spam, Antivirus, Malware Prevention, and Data Loss Prevention
Experience with monitoring technologies (SPLUNK, NAGIOS)
Proven experience in problem identification, troubleshooting and resolution
Excellent written and verbal communication skills

Nice To Haves

Experience in Python, PowerShell, & other languages
Networking basics
Strong influencer, facilitator, and collaborator
Detail oriented and organized
Pro-active, enthusiastic, flexible, and results driven with attention to detail
Strong problem solving and critical thinking skills
Motivation to achieve results and the ability to quickly integrate into teams

Responsibilities

Execute processes in support of the IT infrastructure and resources required to plan for, develop, deliver and support IT services and products to meet the needs of a business within required SLAs
Manage and support Email Routing infrastructure applications on a day to day basis
Install, configure and troubleshoot Applications used to support Email Routing Infrastructure
Monitor, measure, report and review current performance of application services and ensure availability and capacity meet business demand
Facilitate the resolution (both reactive and proactive) of problems throughout the information system lifecycle, including classification, prioritization and initiation of action
Document root causes and implement remedies to prevent future incidents
Collaborate effectively with Architecture/Engineering peers for new initiative solution planning, testing/validation, complex troubleshooting, and problem resolution
Participate in on-call support responsibilities (coverage nights & weekends)

Benefits

Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF, and Illinois)