Messaging Manager- Senior / Mid (Top Secret with agreement to obtain CI Poly)

North Point Technology•Fort Belvoir, VA

2d•Onsite

About The Position

Provides organizational messaging support to the Army Intelligence Enterprise through the use of the Multimedia Message Manager (M3) and related messaging solutions. Conducts profile management, monitors message traffic for anomalies, and supports foreign disclosure and intelligence dissemination operations. Drafts and maintains Standard Operating Procedures, produces reports incorporating text and graphics to convey complex concepts, and delivers professional briefings to diverse audiences.

Requirements

Senior Level: 2 years demonstrated experience using Multimedia Message Manager (M3), conducting profile management, and monitoring message traffic for anomalies
Senior Level: 4 years demonstrated experience leading a team and managing work tasks of subordinates conducting intelligence planning, collection, processing, analysis, or dissemination
Senior Level: Demonstrated experience in foreign disclosure, intelligence dissemination, or demonstrated ability to deliver professional briefings and presentations to diverse audiences
Senior Level: Demonstrated ability to draft and maintain documentation such as Standard Operating Procedures and ability to produce reports incorporating text and graphics to convey complex concepts
Senior Level: Current DoD TS/SCI Security Clearance with ability to obtain CI polygraph
Senior Level: Ability to obtain DoDD 8140.01 (formerly DoDD 8570.01-M) certification / IT Level II within 30 calendar days of indoctrination at HQ INSCOM
Mid Level: 2 years demonstrated experience using Multimedia Message Manager (M3), conducting profile management, and monitoring message traffic for anomalies
Mid Level: Demonstrated experience in foreign disclosure, intelligence dissemination, or demonstrated ability to deliver professional briefings and presentations to diverse audiences
Mid Level: Demonstrated ability to draft and maintain documentation such as Standard Operating Procedures and ability to produce reports incorporating text and graphics to convey complex concepts
Mid Level: Current DoD TS/SCI Security Clearance with ability to obtain CI polygraph
Mid Level: Ability to obtain DoDD 8140.01 (formerly DoDD 8570.01-M) certification / IT Level II within 30 calendar days of indoctrination at HQ INSCOM

Nice To Haves

Bachelor's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education
Associates degree with 7 years' experience in an intelligence discipline OR High School Diploma with 9 years' experience in an intelligence discipline

Responsibilities

Provide oversight of the operating status, functionality, and message profile support for Army Intelligence messaging solutions
Maintain responsibility for the configuration, monitoring, and integration of messaging solutions including INSCOM Cloud Initiative (ICI), Army Intelligence Data Platform (AIDP), Multimedia Message Manager (M3), and Message Processing System (MPS) as applicable
Conduct profile management using Multimedia Message Manager (M3) and monitor message traffic for anomalies
Create, analyze, and review standard operating procedures and other system documentation
Establish and maintain a process to broker feedback and inquiries to producing organizations through approved IC and agency feedback or RFI mechanisms
Coordinate messaging and application-related issues with 24/7 GISA and IEMO, and Government service center personnel
Serve as a broker and point of contact for incoming message traffic feedback and inquiries from supported customer organizations
Monitor and assist with connectivity to Information Transport Service (ITS) and other information source providers
Conduct status and functionality checks of messaging services on all networks to confirm customer accessibility and usability; open trouble tickets as needed
Verify that hosted message traffic is authorized on each destination network and compliant with IC/Security Markings Program (SMP) classification and releasability standards
Monitor messaging services to ensure message traffic is disseminated accurately; report significant discrepancies to the Help Desk or GISA Service Center administrators
Report operating status errors or significant inconsistencies within message feeds to Government leadership within 3 hours of discovery
Document messaging services requirements related to technical concerns, information sharing issues, or future capabilities; provide quarterly documentation for Government review
Monitor messaging source systems to identify intelligence gaps and recommend modifications
Establish and maintain the messaging services User Guide; conduct reviews at least every 6 months
Support foreign disclosure and intelligence dissemination operations
Draft and maintain Standard Operating Procedures and produce reports incorporating text and graphics to convey complex concepts
Deliver professional briefings and presentations to diverse audiences