Mesero(a) - Casino del Mar

The Condado Collection•San Juan, PR

2d•Onsite

About The Position

Casino del Mar offers fun, excitement, and sophistication under one roof. Located in the lobby of La Concha Resort, Casino Del Mar combines its ambiance with high-energy action designed to stimulate all senses. Our goal is to create experiences and inspire journeys not only for our guests but also for our workforce. We are confident that our team members are the key to providing passionate and authentic service. Let's build a collection of memories together!

Requirements

Hospitality-oriented
Previous experience as a waiter or in a similar role in a restaurant or bar in the hospitality industry.
Able to handle difficult situations effectively.
Able to work quickly and efficiently, especially under pressure.
Must be able to lift up to 25 pounds.
Flexibility to work various shifts, including nights, weekends, and holidays.
Fully bilingual (Spanish and English).

Responsibilities

Welcome and acknowledge all guests according to restaurant standards, anticipating and addressing service needs.
Serve food and beverage orders to all guests.
Complete designated cash register reports, resolve any discrepancies, and deliver receipts and cash payments.
Anticipate and communicate restocking needs.
Know the steps of service.
Secure liquors, beers, wines, refrigerators, cabinets, and storage areas.
Complete closing tasks.
Prepare and maintain the cleanliness and condition of the service area and restaurant.
Ensure compliance with quality expectations and standards.
Review assigned station before opening, ensuring the cleanliness of tables and chairs, and the correct table setup.
Have the necessary equipment to work: tray, pen, corkscrew, etc.
Know all menu items, their garnishes, contents, and preparation methods.
Be prepared to answer guest questions about the menu accurately and concisely.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the supervisor.
Complete safety training and certifications.
Develop and maintain positive working relationships with others, supporting the team to achieve common goals.
Ensure uniform and personal appearance are clean and professional, maintain the confidentiality of sensitive information.
Perform other reasonable tasks as requested by the supervisor.