Mesero(a) - Condado Vanderbilt Hotel
About The Position
The Condado Collection is a collection of hospitality properties in Puerto Rico, ranging from classic and modern luxury hotels to restaurants and entertainment. The Condado Vanderbilt is the standard of excellence for luxury resorts in San Juan and the Caribbean. Originally built in 1919, and restored to its distinguished grandeur, it offers unsurpassed gastronomy, exquisite rooms and suites, and personalized service. Our goal is to create experiences and inspire journeys not only for our guests but also for our workforce. We are confident that our team members are the key to providing passionate and authentic service. Let's build a collection of memories together!
Requirements
- Hospitality-oriented
- Previous experience as a waiter or in a similar role in a restaurant or bar in the hospitality industry.
- Able to handle difficult situations effectively.
- Able to work quickly and efficiently, especially under pressure.
- Must be able to lift up to 25 pounds.
- Flexibility to work various shifts, including nights, weekends, and holidays.
- Fully bilingual (Spanish and English).
Responsibilities
- Welcome and acknowledge all guests according to restaurant standards, anticipating and addressing service needs.
- Serve food and beverage orders to all guests.
- Complete designated cash register reports, resolve any discrepancies, and deliver receipts and cash payments.
- Anticipate and communicate replenishment needs.
- Know the steps of service.
- Secure liquors, beers, wines, refrigerators, cabinets, and storage areas.
- Complete closing tasks.
- Prepare and maintain the cleanliness and condition of the service area and restaurant.
- Ensure compliance with quality expectations and standards.
- Review assigned station before opening, ensuring cleanliness of tables and chairs, and proper table setting.
- Have necessary equipment for work: tray, pen, corkscrew, etc.
- Know all menu items, their garnishes, contents, and preparation methods.
- Be prepared to answer guest questions about the menu directly and concisely.
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to supervisor.
- Complete safety training and certifications.
- Develop and maintain positive working relationships with others, supporting the team to achieve common goals.
- Ensure uniform and personal appearance are clean and professional, maintain the confidentiality of proprietary information.
- Perform other reasonable tasks as requested by the supervisor.
Benefits
- 401(k) Plan
- 401(k) Employer Contribution
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
