Full Time - Mesa Fresh Manager

Aztec ShopsSan Diego, CA
Onsite

About The Position

Manages 2 - 4 subordinate Crew Leads/Assistant Managers and approximately 20 employees in store operations. Responsible for the overall direction, coordination, and evaluation of the kitchen and market. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Additional responsibilities include interviewing, hiring, and training employees; budgeting, forecasting, planning, assigning, and directing work, appraising performances; rewarding, coaching and disciplining employees; addressing complaints and resolving problems. Responsible for operating the unit successfully through outstanding customer service provided by staff to achieve customer satisfaction and financial goals. Formulates pricing recommendations on foods according to requirements for profitability of store operations and market place comparability. Participates in the development of the annual operating budget. Implements operational plans to achieve profit and growth goals. Prepares daily sales reports to determine profitability in order to correct for the following day. Makes daily adjustments to staffing and production levels based on sales volume. Carries out sales promotional activities for the unit. Manages daily unit operations to ensure that proper procedures and guidelines are in place and followed for provision of quality products and services. Recommends menu items that respond to customer needs and meet profitability goals. Resolves customer issues and complaints to ensure customer satisfaction. Monitors and ensures compliance for proper inspections, handling and storage for all inventories of food, supplies, and equipment; establishes security/internal controls and sanitation procedures. Ensures all market audit results score “meets standards” or better. Develops and maintains working relationships with customers, coworkers, vendors, student organizations, faculty, staff, and university personnel. Must comply with and ensure continued, consistent compliance with all company policies, and federal, state and local laws/regulations including but not limited to: employment, safety, health.

Requirements

  • High School Diploma or a General Education Development (GED) degree
  • At least two years experience in high volume food service operations
  • At least one year of supervisory experience
  • Strong communications, computer literacy, and mathematical skills are required.
  • Must be able to read, write and understand English.
  • Requires the ability to follow verbal and written instructions, guidelines and objectives.
  • Requires the ability to read, comprehend, analyze, and interpret general business information and governmental regulations.
  • Requires the ability to write reports, business correspondence, and procedure manuals.
  • Requires the ability to effectively present information and respond to questions from employees, subordinates, vendors, other departments, customers and the general public.
  • Requires the ability to calculate figures and amounts such as discounts, portions, percentages, and volume.
  • Ability to apply concepts of basic math.
  • Requires the ability to prepare and analyze numerical figures, create and interpret spreadsheets.
  • Requires the ability to apply common-sense understanding to carry out general written or oral instructions.
  • Must be able to multitask, prioritize work and pay attention to detail.
  • Requires good analytical, quantitative skills, organizational and management skills.
  • Must be able to utilize a computer.
  • Requires the ability to use a variety of office machines and food service equipment.
  • Must be able to operate food service equipment (to include but not limited to) slicers, mixers, knives, ovens, and steamers; as well as cash registers and office equipment such as computers, copy machines, and fax machines.
  • While performing the duties of this job, the employee is frequently required to walk/move, sit, and stand for prolonged hours; handle objects, cooking tools and controls.
  • Must be able to move, lift or carry heavy objects or materials up to 50 pounds.
  • Specific visual abilities required by this job include close vision and color vision.
  • Must have the ability to talk/expressing and/or exchanging ideas and hear/perceiving sounds.
  • The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act pursuant to California Penal Code Section 11166.5 .

Nice To Haves

  • An Associate’s degree from an accredited college or university in Business or Hotel/Restaurant Management is preferred but not required
  • Serve Safe Certified and Management Food Handler Certificate from the County of San Diego preferred.

Responsibilities

  • Interview, select, and hire store personnel while utilizing Aztec Shops approved practices and training.
  • Develop and maintain an employee schedule to adequately cover staffing needs to ensure we meet our customers’ satisfaction while maintaining cleanliness.
  • Perform all administrative duties accurately and completely within a timely manner.
  • Manages and develops staff, which includes hiring, terminating, and disciplining of employees, setting work priorities, conducting staff meetings, coordinating training, evaluating performance, and directing work assignments to ensure effective operations.
  • Plans and prepares work schedules and assigns employees to specific duties and tasks.
  • Orders food or prepares requisitions to replenish food on hand, using inventory management system.
  • Supervises and trains employees engaged in food preparation, cash registers, taking of inventories, reconciling cash with sales receipts, keeping operating records, or preparing daily record of transactions.
  • May perform work of subordinates as needed.
  • Other duties as assigned.

Benefits

  • Background check will be conducted after a conditional offer of employment is extended by the company and accepted by the applicant and must be satisfactorily completed prior to any applicant beginning work in a full-time, part-time non-student, or sensitive student capacity with Aztec Shops Ltd.
  • Background checks will include, at minimum, verification of education and employment histories, criminal records, national sex offender registry check, and references.
  • Additionally, based on the nature and scope of the position, the background check may also include a credit report, motor vehicle report, and verification of professional licenses.
  • Aztec Shops Ltd. complies with all applicable federal, state and local laws, including California Fair Chance Act, when conducting background checks.
  • Aztec Shops will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act.
  • Aztec Shops is a diverse community representing many perspectives, beliefs, and identities.
  • We are committed to fostering an inclusive, respectful culture that promotes open communication, mutual respect, and a sense of belonging, to support the success of both our employees and students.
  • All Aztec Shops programs and activities are open and accessible to all individuals, regardless of race, sex, color, ethnicity, or national origin, and other characteristics protected by law.
  • Consistent with California and federal civil rights laws, Aztec Shops maintains a Nondiscrimination Policy that prohibits discriminatory preferential treatment, segregation, and all forms of unlawful discrimination, harassment, and retaliation in all programs, policies, and practices.
  • Aztec Shops is dedicated to providing equal opportunity in employment and ensuring that no employee or applicant faces unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin or any other characteristic protected by law.
  • This commitment applies to all aspects of employment, including but not limited to recruitment, hiring, promotion, compensation, benefits, training, job assignments, disciplinary actions, and terminations.
  • Our commitment to equal opportunity ensures that every employee has access to the resources and support needed to thrive and succeed.
  • Aztec Shops complies with Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and other applicable state and federal anti-discrimination laws.
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