MES Support

MITSUI HIGH-TEC CANADA • Brantford, ON

2d • CA$68,000 - CA$70,000 • Onsite

About The Position

MES Support Administrator is pivotal for the successful assessment, optimization, and ongoing administration of our ERP systems. It demands a combination of ERP expertise, and robust systems support skills. The ideal candidate will be adept at configuring, optimizing, and maintaining our implemented ERP solution and will be a valuable team player. The MES Support Administrator will be responsible for the efficient running of our MES and ERP systems in conjunction with operations and administrative departments.

Requirements

• 3-5 Years experience working as an MES support administrator in a manufacturing environment.
• Experience with PLEX ERP is preferred.
• In-depth technical experience with utilizing database programming languages
• Proficiency in SQL and SQL Server Reporting Services (SSRS).
• Bachelor’s degree in technology-related field or equivalent combination of related work experience and education.
• Exceptional troubleshooting and analytical skills (software, network, etc).
• Strong knowledge of Microsoft Windows operating systems, Microsoft Office application (Microsoft Suite, MS Teams, Microsoft 365 cloud service) and other collaboration tools.

Responsibilities

• Assist in assessing and optimizing the Plex ERP system, collaborating with cross-functional teams to understand business requirements and customize reports accordingly.
• Conduct thorough system testing and validation to ensure accurate functionality and data integrity.
• Manage data migration processes, ensuring a smooth transition from legacy systems to the Plex ERP platform.
• Customize and configure Plex ERP solutions to align with organizational processes and objectives.
• Proactively identify opportunities for system optimization and efficiency improvements, implementing changes to enhance overall performance.
• Develop comprehensive documentation for Plex ERP configurations and standard operating procedures.
• Provide training sessions for end-users and support staff to ensure a proficient understanding of Plex ERP functionality and usage.
• Collaborate with key stakeholders, including the IT team, department heads, and external vendors, to ensure effective communication and alignment of Plex ERP initiatives with organizational goals.
• Regularly communicate project updates, timelines, and potential challenges to relevant stakeholders.
• Administer and maintain the overall health and performance of the organization's Plex infrastructure.
• Troubleshoot and resolve end-user and system-related issues, minimizing downtime.
• Ad-hoc projects and improvements as required.

Benefits

• Excellent Total Rewards Package (100% company paid medical/dental benefits, health & wellness spending account, vacation, RRSP)
• Clean and safe, temperature & humidity-controlled manufacturing environment
• Employer paid uniform, including safety shoes & safety glasses.
• Permanent, full-time positions
• Training, development, and growth opportunities
• Competitive compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level