MES Super User - Erlanger, KY

Archer Daniels Midland•Erlanger, KY

1d•Onsite

About The Position

The MES Super User serves as the site level technical subject matter expert of the MES, providing daily tactical technical support on the shop floor as related to the MES and its connectivity to the ERP and shop floor equipment. This position will play a key role in the testing, training, deployment, troubleshooting and sustainment of the MES. This person operates at the intersection of Operations, Engineering, Quality, GT, OT, and external MES partners.

Requirements

High School Diploma or equivalent
Minimum 5 years of manufacturing operations experience
Strong understanding of production processes including liquids and dry blends preferred
Experience with ERP systems such as MAPICS or AS400
Experience with MES systems, preferably BatchMetrics, is a plus
Strong computer and systems skills
Ability to navigate ERP and MES systems for troubleshooting
Understanding of system integrations and shop floor technology
Strong analytical and problem solving skills
Excellent communication and interpersonal skills
Ability to work cross functionally and influence without authority
High attention to detail
Ability to operate independently in a fast paced environment
Strategic and forward thinking mindset

Responsibilities

Support MES implementation activities including design validation, testing, training, deployment, hypercare and sustainment
Participate in future ERP integration planning and transition readiness
Ensure new processes, equipment, and workflows are MES enabled prior to go live
Assist with the modification and development of SOPs and documentation as related to MES
Support MES related Management of Change (MOC) activities
Manage data integrity issues between Batch Metrics and MAPICS.
Assist operators in learning and mastering MES transactions and functionalities, as well as assistance in ERP as appropriate
Provide daily tactical support for MES transactions, hardware, and connectivity issues
Troubleshoot issues across MES, ERP, and shop floor equipment including scales, scanners, and workstations
Act as the first escalation point for MES related functional issues
Coordinate with GT, OT, and external MES partner to resolve system issues. This includes following established escalation protocols
Drive adoption of MES as the standard execution platform
Monitor and reinforce proper system usage
Analyze manufacturing processes and identify opportunities to leverage MES functionality
Reduce manual processes and ERP dependency on the shop floor
Support site leadership in the development and tracking of KPIs and Reports that can be generated from MES
Drive standardization of execution processes across departments
Support the liaison between Operations, Quality, Supply Chain, Inventory, Engineering, GT, OT, and MES vendors
Coordinate troubleshooting and system improvements across teams
Communicate system changes and impacts clearly to all stakeholders
Train/develop SMEs, shift leads and supervisors to become more self-reliant as related to transaction/system troubleshooting
Documentation of MES related issue resolution and improvements
Recommend and coordinate system and process changes
Recommend when and what work can proceed using ERP if MES is down
Enforce standard MES usage practices

Benefits

medical/Rx
dental
vision
on-site wellness center access or gym reimbursement
flexible spending accounts
health savings account
401(k) with matching contributions and cash balance plan
discounted employee stock purchasing program
life insurance
disability
workers’ compensation
legal assistance
identity theft protection
Employee Assistance Program (EAP)
Employee Resource Groups (ERGs)
Colleague Giving Programs (ADM Cares)
Paid time off including paid holidays
Adoption assistance
paid maternity and parental leave
Tuition assistance
Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs