MES Engineer

Lilly • Concord, NC

6d • $66,000 - $158,400 • Onsite

About The Position

The MES Engineer supports, develops, and/or deploys manufacturing execution systems and equipment to fulfill business needs. The role provides in-depth support for new and existing manufacturing applications, systems, and equipment, using business-area knowledge and computer skills to solve system problems, analyze information designs, and program or implement new systems and enhancements in accordance with company standards and guidelines.

The engineer serves as a site resource for the business use of Manufacturing Execution System (MES) applications. The role translates business processes into technical requirements and vice versa, supports electronic execution tickets, and works with business partners to identify opportunities, improve processes, and optimize MES solutions. It also supports deployment and validation of MES applications, leads site delivery and support of digital solutions, and manages the manufacturing-area agenda and workload.

The position ensures solutions meet applicable regulatory, legal, and quality requirements; systems remain validated; and their lifecycles are managed through releases, recapitalization, and retirement. It also maintains project and validation documentation and ensures incident, problem, configuration, and change/release management align with business needs.

This is a full-time, onsite position in Concord, North Carolina, with occasional on-call responsibilities. Travel of 10%–15% and occasional off-hours and weekend work are expected.

Requirements

• Bachelor of Science degree in IT, Chemistry, Pharmacy, Science, Engineering, or a related field.
• At least 2 years of relevant work experience in information technology, engineering, business support, or related areas.
• Experience working with an MES in a GMP setting, such as PharmaSuite.
• Ability to communicate effectively with business stakeholders and IT subject matter experts, understanding and speaking the language of both.
• Must be authorized to work in the United States on a full-time basis; Lilly will not support or sponsor work authorization or visas for this role.

Nice To Haves

• Prior work experience in pharma or another GMP setting.
• Prior experience in information security and/or cybersecurity.
• Ability to influence without authority.
• Solid knowledge of the Computer System Validation process.
• Ability to analyze, anticipate, and resolve complex technical, operational, or business issues through sound problem-solving.
• Ability to prioritize and escalate issues effectively.
• Learning agility and curiosity.
• Ability to understand manufacturing business processes and convert them into IT requirements and solutions.
• Ability to evaluate, facilitate, and drive risk-based decision-making.
• Ability and desire to communicate using a variety of methods in diverse forums.
• Strong account management skills, including research, listening, effective communication, and presentation.

Responsibilities

• Develop application knowledge and business context.
• Serve as an expert and resource in the business use of MES applications.
• Translate business processes that may span multiple areas into technical terms, and translate technical concepts for business stakeholders.
• Use business knowledge and communication to create or update electronic execution tickets.
• Maintain awareness of regulatory, legal, and quality requirements and ensure solution requirements comply.
• Assist the Global next generation MES team and third parties in validating the MES system during site deployment.
• Lead site-level delivery and support of digital solutions and electronic tickets.
• Identify opportunities with the business, capture them, improve processes, and optimize the value MES can provide.
• Define manufacturing-process changes with the business and make corresponding changes to electronic tickets.
• Manage the manufacturing-area agenda and workload to support delivery and prioritization.
• Influence the business to drive value and implement appropriate digital solutions, challenging different levels of the organization as appropriate.
• Provide status reporting and manage issue escalations.
• Produce and maintain local project and validation documentation.
• Keep systems in a validated state and manage their lifecycle through releases, recapitalization, and retirement.
• Ensure incident, problem, configuration, and change/release management align with business needs.

Benefits

• Company bonus, depending in part on company and individual performance.
• Eligibility to participate in a company-sponsored 401(k).
• Pension.
• Vacation benefits.
• Eligibility for medical, dental, vision, and prescription drug benefits.
• Flexible benefits, including healthcare and/or dependent day care flexible spending accounts.
• Life insurance and death benefits.
• Certain time-off and leave-of-absence benefits.
• Well-being benefits, including an employee assistance program, fitness benefits, and employee clubs and activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level