About The Position

The Merchant Underwriter is responsible for evaluating and decisioning new merchant enrollments to mitigate financial and reputational risk. This role ensures that all enrollments adhere to established guidelines while maintaining a high level of efficiency. This role is focused on developing core risk assessment skills and contributing to the overall quality of the underwriting pipeline. Internal applicants will be given priority consideration for this role during the first week of the posting before external candidates are reviewed.

Requirements

  • 1–2 years of experience in banking, credit analysis, or financial services.
  • Strong ability to analyze data, spot inconsistencies, and make logical, evidence-based decisions.
  • Clear written and verbal communication skills for interacting with internal teams and occasionally contacting merchants for additional info.
  • A "sharp eye" for identifying red flags or fraudulent documentation.
  • Ability to thrive in fast-paced environments, managing high-volume applications while staying ahead of evolving industry trends

Responsibilities

  • Conduct due diligence on merchant applications, including reviewing background checks, financial statements, and business models to determine risk levels.
  • Ensure all applications meet internal underwriting policies and regulatory requirements.
  • Identify high-risk or "gray area" cases and escalate them to Senior Underwriters/Management with a clear summary and initial recommendation.
  • Assist in the periodic review of existing accounts to ensure ongoing compliance and risk stability.
  • Maintain accurate and detailed notes within the underwriting system to justify approval or declination decisions.
  • Self-audit work for accuracy to ensure high scores during Quality Assurance (QA) reviews.
  • Contribute to team goals by meeting daily production and turnaround time (SLA) targets.
  • Actively participate in training sessions and job shadowing to stay current on evolving fraud trends and industry regulations.
  • Provide feedback to leadership regarding workflow bottlenecks or common issues encountered during the enrollment process.

Benefits

  • Medical, dental, and vision premiums covered at 80% for employees and dependents
  • Unlimited PTO
  • 401(k)
  • Parental leave
  • AD&D policy provided at no cost to employees
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