Merchant Sales Officer

First Merchants Corporation•Fort Wayne, IN

2d•Hybrid

About The Position

First Merchants Bank is seeking a Merchant Sales Officer to join our team! This position will drive revenue growth by developing and expanding new and existing customer relationships through a focus Merchant Services products and solutions.

Requirements

Associate's degree in business, marketing or a related field of study.
Three (3) years of business development, sales, or related financial services experience.

Nice To Haves

Bachelor’s degree in business, marketing or a related field of study.

Responsibilities

Analyze merchant account statements—both internally and externally—to assemble proposals and RFPs, providing insightful recommendations that drive sales opportunities.
Prepare compelling proposals in advance of deadlines for prospects and clients, tailoring content based on the requirements and the specific needs of each client to maximize new opportunities and revenue.
Identify and cultivate opportunities to introduce new services/products that enhance customer satisfaction while maximizing revenue potential.
Actively seek and convert prospects into clients for Merchant Services, expending the customer base and increasing fee generation.
Serve as the primary contact for a diverse portfolio of customers, managing their Merchant Services needs and ensuring high satisfaction levels that drive repeat business and referrals.
Work closely with whole-bank teams to conduct joint calls and presentations, showcasing the value of Merchant Services and identifying cross-selling opportunities.
Analyze customer needs to recommend and implement appropriate Merchant Services products that align with their business goals, ensuring profitable account setups.
Monitor income production and loss prevention, ensuring that pricing strategies are competitive and aligned with market trends.
Provide sales expertise to peers and partners on Merchant Services products, enhancing team effectiveness and driving collective revenue goals.
Maintain accurate reporting metrics to assess performance against revenue targets and identify areas for improvement.
Engage in regular outreach to clients and prospects, ensuring a consistent pipeline of opportunities for new business and revenue growth.
Conduct market research to identify potential client needs and trends, using this information to support proactive sales initiatives and inform client conversations.