Merchant Sales Leader
KeyBank•Denver, CO
•Hybrid
About The Position
The Merchant Sales Leader is responsible for leading a team of Merchant Advisors and sales support staff across a diverse geography in support of Key Merchant Services clients. Will lead the team to acquire new relationship clients and/or deepen existing relationships by providing merchant solutions to help clients manage their businesses. Will collaborate on the development of tools and resources for assigned teams. Responsible for developing and maintaining a strong partnership within and outside of Business Banking in an effort to meet client needs and drive business growth.
Requirements
- Lead, manage and provide direction to a team of Merchant Advisors and sales support staff across a diverse geography in support of Key Merchant Services clients within assigned region or functional area
- Lead team to acquire new relationship clients and deepen existing relationships by providing merchant solutions to help clients manage their businesses
- Contributes to the development of training programs for Merchant Services Sales Advisors
- Contributes to the development of marketing material for Merchant Services
- Collaborates within and outside of Business Banking with leaders to drive business opportunities through the consumer channel
- Team will perform pre & post call planning support for identifying opportunities
- Ensure an expert team responsible for navigating Merchant tools and systems
- Lead the Merchant onboarding and education process for clients; contributes on design and delivery of job aids and workshops for end users
- Team will proactively work a targeted book of business for assigned regions
- Coaches to the Merchant value proposition and defined client experiences and directs the team’s efforts through utilization of consistent sales and service processes/tools
- Maintains an in-depth knowledge of competitive products and services to support the awareness of the team
- Fosters an environment for learning/best practice sharing and accountability; drives the performance and sustained success of the team
- Creates and sustains a dynamic culture of quality through performance management, compensation and reward/recognition programs
- Motivate and empower team members in the successful performance of their responsibilities while encouraging innovation and creating change agents
- Establishes high standards for work quality and provides opportunities for career growth in order to develop and retain a highly trained and motivated staff
- Establishes and tracks performance objectives for the team; manages and evaluates managers performance to established objectives.
- Partners with Business Banking Sales Leaders, SBA, Servicing and Product Management in identifying opportunities to deliver Key’s value proposition to acquire new clients, while deepening and retaining existing client relationships
- Works closely with Business Banking executives to set revenue and profitability targets.
- Works to develop regional new business and referral opportunities
Responsibilities
- Lead, manage and provide direction to a team of Merchant Advisors and sales support staff across a diverse geography in support of Key Merchant Services clients within assigned region or functional area
- Lead team to acquire new relationship clients and deepen existing relationships by providing merchant solutions to help clients manage their businesses
- Contributes to the development of training programs for Merchant Services Sales Advisors
- Contributes to the development of marketing material for Merchant Services
- Collaborates within and outside of Business Banking with leaders to drive business opportunities through the consumer channel
- Team will perform pre & post call planning support for identifying opportunities
- Ensure an expert team responsible for navigating Merchant tools and systems
- Lead the Merchant onboarding and education process for clients; contributes on design and delivery of job aids and workshops for end users
- Team will proactively work a targeted book of business for assigned regions
- Coaches to the Merchant value proposition and defined client experiences and directs the team’s efforts through utilization of consistent sales and service processes/tools
- Maintains an in-depth knowledge of competitive products and services to support the awareness of the team
- Fosters an environment for learning/best practice sharing and accountability; drives the performance and sustained success of the team
- Creates and sustains a dynamic culture of quality through performance management, compensation and reward/recognition programs
- Motivate and empower team members in the successful performance of their responsibilities while encouraging innovation and creating change agents
- Establishes high standards for work quality and provides opportunities for career growth in order to develop and retain a highly trained and motivated staff
- Establishes and tracks performance objectives for the team; manages and evaluates managers performance to established objectives.
- Partners with Business Banking Sales Leaders, SBA, Servicing and Product Management in identifying opportunities to deliver Key’s value proposition to acquire new clients, while deepening and retaining existing client relationships
- Works closely with Business Banking executives to set revenue and profitability targets.
- Works to develop regional new business and referral opportunities
Benefits
- Eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
