Merchant Consultant

Universal Processing•Arcadia, CA

3d•Onsite

About The Position

The Merchant Consultant role serves as the first point of contact to our clients. You will be the brand ambassador to our company by introducing the business solutions we provide to the clients. An ideal candidate will be goal-driven, resilient, and people oriented. Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution.

Requirements

Must be authorized to work in the US at the time of hire. We are an E-Verify employer!
High school degree or equivalent required
2-3 years sales and/or customer service experience required.
Strong communication skills, critical thinking, detail-oriented, and analytical abilities.
Strong desire to succeed in a competitive market and self-motivated.
Able to work independently and driven by results.

Nice To Haves

Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field is preferred.
Previous experience in the Merchant Service industry is an asset.

Responsibilities

Generates leads, cold-calls, and prospects potential clients.
Conducts in-person meetings to determine customer needs, presents customized payment, merchant financing and marketing solutions.
Performs pricing analysis by assessing clients’ payment processing statement, and initiates proposals accordingly.
Follows up with potential merchants by reviewing products and services features, benefits, and terms.
Closes sales in a timely and effective manner.
Navigates potential lead sources; develops and maintains new lead sources.
Develops new sales opportunities within the existing client base.
Builds and maintains relationships with referrals and affiliates.
Creates and develops marketing programs to increase sales.