Merchant Account Executive

Fiserv • Remote, Arizona, MO

1d • Remote

About The Position

The Financial Institution (FI) Acquiring Account Executive is the lead salesperson providing strategic and consultative management for a portfolio of existing clients in the FI Acquiring vertical! As the strategic advisor to the client, you will be required to have an in-depth understanding of the client's business, goals, strategies, and industry trends and directions. This role is focused on helping FI clients grow their business by leveraging large, multi-disciplined projects, multiple Fiserv sales teams, and integrating a broad set of business development initiatives in complex client environments.

Requirements

• Experience building and sustaining relationships at a very high level with clients
• Domain expertise in the FI Acquiring industry market
• Strong influencing and negotiation skills
• A background in the following areas: banking, card processing, merchant processing, check services, prepaid, and alternative payments
• Prior experience of successfully working in a dynamic, matrix environment
• Excellent verbal and communications skills

Nice To Haves

• Bachelors Degree

Responsibilities

• Identifying and advancing broader enterprise-wide opportunities to deepen the partner wallet share
• Generating new demand, revenue, profit margin, and retention for Fiserv with an assigned mix of current clients in the FI Acquiring vertical
• Conducting a regular cadence of communication with the client at all levels and disciplines by effectively articulating the Fiserv value propositions
• Often leading multiple initiatives concurrently, potentially in different distribution models, in a manner that will identify merchant prospects and drive those new sales opportunities to closure within Fiserv’s sales distribution channels
• Leading and developing an account strategy aligning Fiserv’s growth plans and opportunities to those of the client
• Ensuring proactive accountability to the client, leading to an improved client experience and retention
• Elevating and closing client issues quickly and effectively with a sense of urgency
• Work in a virtual team setting to coordinate the appropriate resources to meet varying client requirements. This will include multiple Global Business Solutions (GBS) client service and sales models, Credit/Risk, Product, as well as collaboration across the Financial Institution Group (FIG) and the Enterprise Sales organization to ensure the client is presented with a one Fiserv view of the relationship.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior