Merchandising Team Lead
Coffee Cup Fuel Stops•Hot Springs, SD
•Onsite
About The Position
The Merchandising Team Lead supports store leadership to maximize inventory accuracy. This hands-on leadership role leads by example while assisting with product receiving, stocking, merchandising, inventory control, and maintaining a clean, organized, and guest-ready sales floor. The Merchandising Team Lead supports and coaches team members, promotes exceptional guest service, and assists the General Manager in achieving operational goals. This position requires a flexible schedule that includes days, evenings, rotating weekends, holidays, and occasional overnight support.
Requirements
- Must be at least 18 years of age.
- High school diploma or equivalent.
- Previous retail, merchandising, inventory, warehouse, customer service, or leadership experience preferred.
- Strong organizational, communication, and time management skills.
- Ability to prioritize multiple responsibilities in a fast-paced environment.
- Basic computer skills and willingness to learn company inventory systems, including PDI.
- Dependable, trustworthy, and self-motivated.
Nice To Haves
- Previous shift lead or supervisory experience.
- Experience in convenience store, grocery, retail, warehouse, or inventory operations.
- Knowledge of merchandising standards and inventory control practices.
Responsibilities
- Work alongside the General Manager to support daily merchandising and inventory operations.
- Lead by example while helping prioritize daily work assignments.
- Support the General Manager by coaching, training, and assisting team members with merchandising, stocking, and receiving procedures.
- Encourage teamwork, accountability, and exceptional guest service.
- Assist with store projects and operational priorities.
- Provide support to other departments as business needs require.
- Help maintain a clean, safe, and organized work environment.
- Assist with receiving, unloading, organizing, stocking, and replenishing merchandise throughout the store.
- Help maintain accurate inventory through replenishment, ordering, inventory counts, and company inventory systems, including PDI.
- Monitor inventory levels to reduce out-of-stocks and prevent excess inventory.
- Assist with vendor deliveries, product returns, and vendor credits.
- Execute merchandising plans, promotional displays, pricing updates, seasonal sets, and planogram changes.
- Ensure shelves, coolers, displays, and stockrooms remain clean, organized, and fully stocked.
- Merchandise products in an attractive manner that maximizes sales and enhances the guest experience.
- Help maintain a clean, organized, and guest-ready sales floor.
- Restock shelves, coolers, endcaps, and promotional displays throughout the day.
- Assist with sales floor resets, display assembly, and fixture changes.
- Inspect damaged or returned merchandise and follow company procedures.
- Follow inventory protection and loss prevention practices.
- Deliver friendly, prompt, and knowledgeable service to every guest.
- Assist guests in locating merchandise and answering product questions.
- Maintain Coffee Cup's high standards for hospitality and store presentation.
- Follow all company safety policies and procedures.
- Safely operate pallet jacks, carts, ladders, and other material handling equipment.
- Properly handle cleaning chemicals and hazardous materials.
- Keep receiving areas, stockrooms, and workspaces clean, organized, and free of safety hazards.
- Work cooperatively with all departments to support travel plaza operations.
- Perform other duties as assigned.
Benefits
- Weekly Pay
- 401(k) with Company Match
- Paid Time Off (PTO)
- Premium Pay for Overnight Shifts
- Opportunities for Wage Increases Through Annual Merit Reviews
- Employee Referral Bonuses
- Employee Assistance Program (EAP)
- Coffee Cup Wellness Program
- Team Recognition Rewards
- Free Birthday Meal
- 50% Shift Meal Discount
- Free Coffee & Fountain Drinks While Working
- Corporate Coaching for Personal & Professional Growth
- Years of Service Awards & Bonuses
- Scholarship Opportunities for Recent Graduates and Children of Team Members (select locations)
- Company-Sponsored Health Insurance
- Health Savings Account (HSA)
- Dental, Vision & Life Insurance
- Flexible Spending Accounts (Medical & Dependent Care)
- Short-Term Disability Coverage
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
