Full Time - Merchandising Service Associate - Day

Lowe's Home Centers•Centerville, OH

About The Position

The Merchandising Services Associate connects Merchandising and Store Operations to help deliver a strong shopping experience. The role ensures store signage, pricing information, and displays are accurate, safe, clean, visually appealing, and easy for customers to find and access. Most work does not involve customer interaction, but associates may be expected to answer customer questions, communicate product or warranty information, and help locate or handle merchandise. The associate completes merchandising resets and service-related projects, maintains wayfinding and product-location information, verifies pricing and buyback items, and helps stage clearance merchandise. The role also involves communicating project priorities and reporting on project execution. The position does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors and outdoors in varying weather and noise conditions.

Requirements

  • Read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to hear, listen, and communicate verbally with others.
  • Ability to use web-based computer programs to accomplish assigned tasks.
  • Ability to sit and stand for long periods.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without accommodation.

Nice To Haves

  • Lowe's sales floor experience.
  • Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays.
  • Experience operating power equipment such as lifts and order pickers.
  • Working knowledge of essential tools such as hand tools, drills, and saws.
  • Bilingual, military, or veteran talent is strongly encouraged to apply.

Responsibilities

  • Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks.
  • Verify buyback items and ensure they are pulled, prepared, and ready for shipping.
  • Update and validate wayfinding and product-location signage, including digital information throughout the store.
  • Confirm product pricing is clearly visible and replace missing price labels.
  • Support add-on sales by staging clearance products, sorting products into proper locations, and placing displays appropriately.
  • Repair or replace damaged or missing signage, merchandise, and displays.
  • Communicate project priorities, schedules, and needs with the Merchandising Services Team and Manager.
  • Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders.
  • Engage with customers when appropriate, answer questions, communicate product or warranty information, and assist with locating or handling merchandise.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program.
  • Flexible schedules.
  • Set weekday schedule with weekends free, subject to possible weekend shifts for Live Nursery MST Associates.
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