Full Time - Merchandising Service Associate - Day

Lowe's Home Centers • Rock Hill, SC

8h

About The Position

The Merchandising Service Associate connects Merchandising and Store Operations to support a positive shopping experience. The role ensures store signage, pricing information, and displays are accurate, safe, clean, visually appealing, and easy for customers to access. Most work does not involve customer interaction, but associates may answer customer questions, communicate product or warranty information, and help customers locate or handle merchandise.

The position is primarily scheduled on weekdays, with weekends generally free; Live Nursery MST Associates may be required to work weekend shifts. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may occur. Work may take place indoors or outdoors and involve varying climates, noise, and moving or shaking equipment. Associates must follow lifting guidelines, limiting single lifts to 75 pounds; team lifts are used minimally beginning at 75 pounds or when needed. Powered equipment may be used when required, with proper training or assistance from a trained coworker.

Requirements

• Read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to hear, listen, and communicate verbally with others.
• Ability to use web-based computer programs to accomplish assigned tasks.
• Ability to sit and stand for long periods of time.
• Ability to lift at least 25 pounds unassisted, or lift over 25 pounds with or without accommodation.

Nice To Haves

• Lowe's sales floor experience.
• Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays.
• Experience operating power equipment such as lifts, order pickers, and similar equipment.
• Working knowledge of essential tools such as hand tools, drills, and saws.
• Bilingual, military, or veteran background; Lowe's encourages candidates with these backgrounds to apply.

Responsibilities

• Complete merchandising resets and service-related projects according to Lowe's specifications, and provide proof of completion for assigned tasks.
• Verify buyback items and ensure they are pulled, prepared, and ready for shipping.
• Update and validate wayfinding and product-location signage, including maintaining this information digitally throughout the store.
• Ensure product pricing information is clearly visible and replace missing price labels.
• Support add-on sales by staging clearance products, sorting products into proper locations, and placing displays appropriately throughout the store.
• Repair or replace damaged or missing signage, merchandise, and displays.
• Communicate project priorities, schedules, and needs with the Merchandising Services Team and Manager.
• Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders.
• Engage with customers when appropriate, answer questions, communicate product or warranty information, and assist with locating or handling merchandise.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed