Full Time - Merchandising Service Associate - Day
About The Position
As a Lowe's Merchandising Services Associate, you connect Merchandising and Store Operations to help deliver a great shopping experience. You ensure store signage, pricing information, and displays are accurate, safe, clean, visually appealing, and accessible to customers. Most work does not involve customer interaction, but you may assist customers by answering questions, communicating product or warranty information, and locating or handling merchandise. The position includes merchandising resets and service-related projects, maintaining product and wayfinding information, preparing buyback items for shipping, and supporting add-on sales through product placement and display upkeep. You communicate project priorities and needs with the Merchandising Services Team and Manager, and report feedback on project execution and in-store service. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work may take place indoors or outdoors in varying weather and climates, with possible exposure to noise and moving or shaking objects and equipment. Lifting requirements vary; single lifts are limited to 75 pounds, team lifts are used minimally starting at 75 pounds or when needed, and powered equipment should be used as required with proper training or assistance.
Requirements
- Read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to hear, listen, and communicate verbally with others.
- Ability to use web-based computer programs to accomplish assigned tasks.
- Ability to sit and stand for long periods of time.
- Ability to minimally lift 25 pounds unassisted or lift more than 25 pounds with or without accommodation.
Nice To Haves
- Lowe's sales floor experience.
- Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays.
- Experience operating power equipment such as lifts, order pickers, and similar equipment.
- Working knowledge of essential tools, such as hand tools, drills, and saws.
- Bilingual, military, or veteran background; such candidates are strongly encouraged to apply.
Responsibilities
- Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks.
- Verify buyback items and ensure they are pulled, prepared, and ready for shipping.
- Update and validate wayfinding and product-location signage, including digital maintenance of this information throughout the store.
- Confirm product pricing information is visible and replace missing price labels.
- Support add-on sales by staging clearance products, sorting products into proper locations, and ensuring displays are appropriately placed throughout the store.
- Repair or replace damaged or missing signage, merchandise, and displays.
- Communicate project priorities, schedules, and needs with the Merchandising Services Team and Manager.
- Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders.
- Assist customers when appropriate by answering questions, communicating product or warranty information, and locating or handling merchandise.
- Complete other duties as assigned.
Benefits
- Competitive pay and flexible schedules.
- Multiple health insurance options.
- Tuition assistance program.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% Associate Discount.
- Track to the Trades program.
- Set weekday schedule with weekends free for most associates; Live Nursery MST Associates may be required to work weekend shifts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
