Full Time - Merchandising Service Associate - Day

Lowe's Home Centers • Columbus, OH

3d • Onsite

About The Position

The Merchandising Service Associate connects Merchandising and Store Operations to help deliver a positive shopping experience. The role ensures store signage, pricing information, and displays are accurate and helps merchandise remain easy to find and access. Associates build and maintain displays that are safe, clean, and visually appealing. Most work does not involve customer interaction, but associates may answer questions, communicate product or warranty information, and help customers locate or handle merchandise.

The role involves merchandising resets and service projects, validating product locations and prices, preparing buyback items for shipment, and maintaining merchandise, signage, and displays. Associates communicate project needs and priorities with the Merchandising Services Team and Manager, and provide feedback on project execution. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions may include indoor and outdoor environments, changing or extreme weather, noise, and moving or shaking objects and equipment. The position requires prolonged sitting and standing and lifting according to role-specific guidelines.

Requirements

• Read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to hear, listen, and communicate verbally with others.
• Ability to use web-based computer programs to accomplish assigned tasks.
• Ability to sit and stand for long periods of time.
• Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without accommodation.
• Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• Lowe's sales floor experience.
• Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays.
• Experience operating power equipment such as lifts and order pickers.
• Working knowledge of essential tools such as hand tools, drills, and saws.
• Bilingual, military, or veteran background; these candidates are strongly encouraged to apply.

Responsibilities

• Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks.
• Verify buyback items and ensure they are pulled, prepared, and ready for shipping.
• Update and validate wayfinding and product-location signage, including digital maintenance of this information throughout the store.
• Confirm product pricing is clearly visible and replace missing price labels.
• Help drive add-on sales by staging clearance products, sorting products into proper locations, and ensuring displays are appropriately placed.
• Repair or replace damaged or missing signage, merchandise, and displays.
• Communicate project priorities, schedules, and needs with the Merchandising Services Team and Manager.
• Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders.
• Listen to customers, answer questions, communicate product or warranty information, and assist with locating or handling merchandise when needed.
• Complete other duties as assigned.

Benefits

• Competitive pay.
• Flexible schedules.
• Set weekday schedule with weekends free, except Live Nursery MST Associates may be required to work weekend shifts.
• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed