Merchandising Sales Representative - Retail

Orepac Holding CompanySeattle, WA
$24 - $34Hybrid

About The Position

Under the direction of the Regional Sales Manager or Senior Territory Manager, the Merchandising Sales Representative - Retail is responsible for servicing OrePac’s retail book of business within the assigned territory and creating demand for OrePac’s products in the Retail Dealer Channel. This position is also responsible for maintaining the stock level, merchandising, cleanliness and overall appearance of OrePac’s specified product lines in retail stores. This position requires commuting to stores within a defined territory on a daily basis, computer knowledge, and maintaining relationships with key associates and leaders within retail stores and OrePac’s staff. Timeliness of task completion, project initiatives, and store level execution are key to success. OrePac Building Products seeks dynamic individuals who exemplify excellence in quality, trust, value, and service. Our ideal candidate for this position has professional experience with the specified product category and is a highly motivated, reliable, and customer-oriented individual.

Requirements

  • Ability to travel (expected to be in the field 75% of the time) throughout the sales territory.
  • Basic knowledge of building materials and construction industry.
  • Drive and self-discipline to work independently within territory to accomplish goals.
  • A proactive, self-motivated, self-starter, and action-oriented personality that drives for results.
  • Ability to foster a collaborative, team-based approach.
  • Ability to work with a diverse group of people both within the company and in a sales capacity.
  • Strong customer service orientation.
  • Exceptional verbal communication and customer service skills, including the ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Excellent writing skills, including the ability to write professional routine business correspondences and reports. Demonstrated ability to communicate clearly and concisely in written and verbal formats.
  • Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
  • Proven proficiency in the use of a personal computer accompanied by a strong aptitude for technical applications.
  • Flexibility and willingness to learn new tasks and responsibilities.
  • Demonstrated ability to effectively manage time and re-prioritize as needed. Ability to work with minimal supervision. Excellent organization skills.
  • Must be reliable and dependable, with excellent attendance and punctuality.
  • Strong reading and interpretation skills.
  • Solid math skills, including the ability to perform basic algebra.
  • Close attention to detail and high level of accuracy.
  • Ability to problem-solve minor to intermediate issues quickly and effectively, and reach out to leadership team for support in solving complex issues in a timely manner.
  • Must be currently licensed to drive a car and must be able to comply with state auto insurance requirements and have a proven safe driving record.
  • High School Diploma or GED
  • 1 to 3 years of relevant sales and industry experience.
  • Any combination of education, training, or experience that demonstrates the ability to perform the duties of the position will be accepted in place of the education and/or experience requirements listed for this role.
  • Regularly required to stand, walk, and sit.
  • Regularly required to see, talk, and hear. Specific vision abilities required by this job include close vision, the ability to adjust focus, and peripheral vision.
  • Ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.
  • Regularly required to lift/move/manipulate up to 50 pounds and occasionally team lift/move/manipulate up to 100 pounds.
  • Regularly lift/move/manipulate materials measuring up to 16 feet long.
  • Occasionally required to bend, reach, and climb tall ladders and stairs.
  • Valid state driver’s license.
  • Reliable personal vehicle.
  • Auto insurance coverage at the following minimum levels: Bodily injury: $100,000 per person/$300,000 per incident, Property damage: $50,000, Collision: $500 deductible, Comprehensive: $500 deductible.

Responsibilities

  • Responsible for identifying and supporting customer sales needs and product opportunities.
  • Learn and understand customer quoting and order management systems.
  • Provide literature, marketing supplies, samples, and product information.
  • Represent OrePac during various customer events, promoting OrePac’s full line of products and value proposition.
  • Drive and communicate outbound customer promotions.
  • Work closely with internal Retail Territory Sales Representatives and Inside Sales Representatives to identify priority selling and merchandising activities, communicate route schedules and task completion.
  • Create an environment of open communication and connection between customers and the local OrePac branch.
  • Perform duties in a professional manner and behave in a way that represents the values of both customers and OrePac.
  • Execute Corporate and localized team goals and initiatives.
  • Take ownership of assigned stores and build relationships with store management and store associates within the assigned territory.
  • Responsible for assembly, maintenance, disassembly, refresh, and placement of displays within assigned accounts.
  • Replace merchandise and verify correct product positioning to support an easy shopping experience for customers. Ensure compliance and visual appearance of programs.
  • Maintain aisle integrity by adhering to provided specifications. Responsible for cleaning and organizing aisles, cull carts, signage, and productions.
  • Work closely with third-party service providers (MET, Signature Retail Services, and CrossMark).
  • Order on-hand levels against weeks-of-supply targets.
  • Confirm the quality of products and packaging.
  • May occasionally be required to diagnose and address potential and minor defects in the field and report back to operations with prompt and suggested solutions and/or schedule additional service or a full product replacement.
  • Comply with the safety standards of both customers and OrePac.
  • Perform store safety audits.
  • Document and communicate safety concerns and injuries that take place during store service immediately or as soon as practicable.
  • Follow company-prescribed methods of tracking daily activities for later reporting accountability purposes.
  • Perform project-related tasks as instructed and track progress in the mobile application.
  • Responsible for completing Complete all special projects by specified deadlines.
  • Identify program improvement projects to work on at stores. Identify store-level program improvement opportunities.
  • Learn the complete functionality of mobile phone store service applications. Learn and utilize the full functionality of mobile store service applications.
  • Identify and communicate opportunities for company improvements and efficiency to Operations teams.
  • Report all incidents and accidents to one’s immediate supervisor immediately or within 24 hours.
  • Maintain the work area in a safe and healthful condition.
  • Report, and whenever possible correct, unsafe working conditions to branch leadership.
  • Operate vehicles while in the course of employment in a safe and lawful manner.
  • Provide assistance to reduce or eliminate workplace hazards.
  • Comply with company drug testing policies and procedures.
  • Comply with company Personal Protective Equipment (PPE) policies. OrePac will provide required PPE to employees.

Benefits

  • Medical, dental, and vision insurance up to 70% paid by OrePac.
  • FREE Informed Health Line and Health Advocates.
  • Health Spending Account (HSA) available with up to $1,000 annual OrePac contribution.
  • Flexible Spending Account (FSA) available.
  • FREE Employee Assistance Program (EAP).
  • FREE life and Long-Term Disability (LTD) insurance.
  • Short-Term Disability (STD) insurance available.
  • Accident, Hospital Indemnity, and Critical Illness plans available.
  • 401K with up to 3% OrePac contribution.
  • Paid time off (PTO) as specified above.
  • Paid sick time as specified above.
  • 7 paid holidays annually.
  • FREE gym membership.
  • Employee discount.
  • Mileage and business use reimbursement.
  • Cell phone.
  • Laptop.
  • Tablet.
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