Merchandising Operations Specialist

iHerb, LLC•Irvine, CA

3d•$77,000 - $83,000

About The Position

For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career. We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed. Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you're ready for it, we want you to join our team. Get started now. Job Summary: The Merchandising Operations Specialist supports execution of merchandising priorities by leading project coordination, maintaining and improving processes, maintaining data integrity, and driving cross-functional alignment. This role is responsible for ensuring timelines are met, processes are optimized, and merchandising initiatives are executed efficiently at scale

Requirements

Strong project coordination and organizational skills with the ability to manage multiple initiatives simultaneously
High attention to detail, particularly with data accuracy and process execution
High degree of accuracy and attention to detail
Excellent organization skills and ability to multi-task
Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
Generally requires a minimum of three (3) to five (5) years of experience in merchandising, operations, e-commerce, or a related field

Nice To Haves

Experience working with product, vendor, or merchandising data
Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
Familiarity with AI tools and platforms to support productivity, reporting, or process optimization

Responsibilities

Own project tracking for key merchandising initiatives, including building and maintaining timelines, monitoring progress, and ensuring accountability across stakeholders
Identify, develop, and implement process improvements to enhance operational efficiency and support scalable merchandising workflows
Coordinate cross-functional efforts with partners, including Marketing and IM&P, to ensure alignment and timely execution of merchandising programs
Maintain and report on merchandising data to provide visibility into project status, priorities, and performance
Oversee accuracy and ongoing maintenance of Master Vendor Data
Data extraction from systems to support needs of team and cross functional partners
Track and manage supplier and brand information in alignment with merchandising priorities and initiatives
Lead execution of special projects, ensuring deliverables are completed on time and aligned with business needs
Coordinate merchandising team operations, including organizing meetings, managing communications, and supporting team events