Merchandising Operations Planner

AppleCupertino, CA

About The Position

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Apple’s worldwide Retail Engagement, Marketing and Merchandising (REMM) team creates and delivers programs, campaigns, initiatives, and experiences that help Apple Retail’s customers and teams discover, buy, and go further with Apple products and services. These efforts increase awareness, drive conversion, and grow affinity for Apple. Apple's Merchandising Operations team is responsible for the global end-to-end lifecycle for third party products in the Apple Retail Store and the Apple Online Store. Working closely with Product Merchants, we lead a global cross functional network of partners including Developer Relations, Digital Merchandising, Pricing, Procurement, Supply Chain Operations, Regional Merchandising teams and Visual Merchandising. We're looking for a sharp, action-oriented communicator who brings exceptional attention to detail and thrives in a fast-paced, ever-evolving environment. You're equally comfortable thinking strategically and rolling up your sleeves to get things done. This role is responsible for supporting the Product Merchandising team across all product categories with the execution and day to day management of all new Third Party Product (3PP) and Second Party Product (2PP) introductions in Apple Retail and Online stores on a worldwide level. You’ll partner across internal teams to bring Apple’s vision for a vibrant, curated accessories experience to life, both in stores and online.

Requirements

  • 3+ years of experience in project management, merchandising, or marketing
  • Outstanding communicator and collaborator, with experience working across global teams
  • Strong process management skills and proven ability to learn and manage complex systems
  • Ability to build relationships and influence partners at all levels
  • Forward-thinking with strong planning and time management abilities
  • Proficiency in Microsoft Office (especially Excel), Keynote, Pages, and Numbers

Responsibilities

  • Lead New Product Introductions for third-party vendors from start to finish
  • Serve as a key cross-functional partner, working with Global Supply Managers to onboard new vendors and launch exciting new products
  • Drive the customer experience on the Apple Online Store by coordinating with vendors to deliver product samples, photography, and content to our publishing team
  • Keep vendors informed on item data accuracy, shipping deadlines, and key timing milestones
  • Ensure item data is consistent and accurate across all systems affected by merchandising activity
  • Collaborate with SDM and RFO to create, track, and expedite purchase orders
  • Continuously evaluate existing processes and tools, identifying opportunities to improve and partnering with teams to implement solutions
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