Merchandising Operations Manager

the LEGO Group • Boston, MA

5d • $107,885 - $161,827 • Hybrid

About The Position

As our Merchandising Operations Manager, you'll help the US Merchandising organization operate effectively and deliver strong business results. You'll lead financial and operational planning, performance reporting, and process improvement. By developing practical tools and frameworks, you'll bring greater clarity to priorities, resources, and investment decisions across the LEGO brand’s retail presence.

Requirements

• Analyzed merchandising, retail execution, financial, or operational performance data to identify business opportunities and support decision-making.
• Managed budgets, forecasts, investment planning, or resource allocation processes for a business function or commercial organization.
• Created and maintained reporting tools, planning models, dashboards, or scorecards that improved performance visibility and accountability within resource planning and allocation.
• Led projects across merchandising, finance, retail execution, sales, or operations teams to deliver strategic impact against business priorities.
• Presented data-driven recommendations to senior stakeholders and influenced strategic resource decisions through clear communication and business insights.
• Implemented operational improvements that delivered measurable gains in efficiency, process consistency, resource utilization, or business performance.

Nice To Haves

• Created advanced data visualizations and performance reporting for business stakeholders.
• Managed projects or programs involving multiple teams, milestones, and priorities.
• Developed executive communications that turned complex information into a clear business story.
• Applied commercial insights to planning, performance, or investment decisions.

Responsibilities

• Establish a strong operational and financial foundation for US Merchandising.
• Turn performance data into recommendations that guide planning and investment.
• Improve tools, processes, and working rhythms across the organization.
• Strengthen visibility and accountability around priorities, resources, and results.
• Identify opportunities to simplify and scale how the team operates.
• Create strategic plans that support future growth and stronger retail execution.

Benefits

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed