Merchandising Operations Coordinator

SNDL Inc. • Edmonton, AB

1d • $57,000 - $63,000 • Hybrid

About The Position

The Merchandising Operations Coordinator supports the day-to-day execution of merchandising operations for SNDL’s Cannabis Retail segment. Reporting to the Senior Manager, Category Management & Merchandising Operations, this role ensures accurate and timely execution across pricing, promotions, and master data processes. This position is critical to maintaining operational continuity across stores and digital channels, ensuring product information, pricing, and promotional activities are correctly configured within systems to support the customer experience and commercial objectives.

Requirements

• Bachelor’s degree in Business, Supply Chain, Analytics, Information Systems, or related field
• 0–2 years of experience in retail, merchandising operations, pricing & promotions, master data, analytics, or similar functions
• Strong attention to detail and organizational skills
• Analytical mindset with the ability to identify discrepancies and resolve issues
• Intermediate to advanced Excel proficiency; comfortable working with structured datasets
• Familiarity with ERP systems (Microsoft Dynamics 365 F&O preferred)
• Exposure to Product Information Management systems (Plytix preferred)
• Strong written and verbal communication skills

Responsibilities

• Execute new item setup and maintain ongoing product information accuracy within D365 F&O and Plytix
• Perform routine data audits to ensure completeness and alignment with master data standards
• Maintain product hierarchies, attributes, and categorization as required
• Create, update, and validate pricing structures, discounts, and promotional setups in accordance with approved plans
• Support weekly price book and planogram setup, ensuring accuracy prior to deployment
• Identify discrepancies and coordinate timely resolution
• Monitor the Product Management ticket board and ensure timely triage and resolution of requests
• Support investigation and resolution of website pricing issues in partnership with Business Technology
• Escalate complex issues as appropriate
• Document and maintain SOPs to support consistent execution
• Assist in testing and implementation of system enhancements and new ERP functionality
• Support process improvement initiatives led by the Merchandising Operations team
• Prepare and maintain standard operational reports using ERP and ticket data
• Support weekly and ad hoc reporting related to pricing, promotions, and master data
• Perform data validation and reconciliation to ensure accuracy of outputs

Benefits

• Competitive compensation including performance-based bonuses and annual salary reviews.
• Comprehensive health and dental benefits, including a Healthcare Spending Account.
• Three weeks of paid vacation with annual rollover.
• Flexible, hybrid work arrangements to support work-life balance.
• Recognition and rewards programs that celebrate individual and team achievements.
• Employee & Family Assistance Program (EFAP) with mental health, financial, and family support.
• Employee perks and discounts program, offering savings across fitness, wellness, lifestyle, retail, and everyday services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level