Merchandising Operations Associate - (Hybrid - Manchester, CT)
About The Position
The Merchandising Operations Associate role offers a unique opportunity to learn how merchandise decisions are made—from product development and assortment planning to pricing and vendor partnerships. As an entry point into our Merchandising organization, this role provides hands-on exposure to the buying process while building the foundation for future growth into Buyer. This hybrid position is based in Manchester, CT, with 2–3 days per week in the office and the remainder working remotely. Merchandising sits at the intersection of business, analytics, marketing, and product development. It's where data meets creativity—where great product and value become great business and where we help people turn the place they live into the home that they love. Whether your background is in Business, Marketing, Retail Management, Analytics, Economics, Supply Chain, or a related field, this role provides a unique opportunity to learn how products are selected, priced, marketed, and brought to life for millions of customers. As a Merchandising Operations Associate, you'll work directly with Buyers and gain hands-on exposure to assortment planning, product development, vendor partnerships, retail analytics, and merchandise strategy. This role is designed as a foundational step toward a long-term career in Merchandising, with opportunities to grow into Buyer and other merchandising leadership positions.
Requirements
- Experience with Microsoft Office Suite
- Strong communication and organizational skills
- Ability to work independently and cross-functionally
- High attention to detail
Nice To Haves
- Strong interest in merchandising, retail buying, category management, or product development
- Demonstrated analytical aptitude and curiosity for consumer trends and business performance
- Experience with Microsoft Office Suite (Excel, Word, PowerPoint)
- Strong analytical and problem-solving skills
- Excellent verbal and written communication
- Highly organized with the ability to prioritize, multi-task, and meet deadlines
- Ability to work independently and collaboratively
- High attention to detail
- Associate's or Bachelor’s degree
- Retail or analytical training or experience
Responsibilities
- Maintain accurate assortment plans; compile reports and perform analysis.
- Analyze sales trends, assortment performance, and product data to support buying decisions and business strategies.
- Execute SKU creation, sample coordination, vendor agreements, swatch and support material distribution to stores, and merchandise announcements.
- Identify opportunities to improve merchandising processes and support operational efficiency initiatives.
- Act as liaison across multiple departments and vendors.
- Track new goods and discontinued items; support buyers with product style-outs and sample tracking.
- Work directly with Buyers to support assortment planning, product launches, style-outs, pricing initiatives, and vendor communications.
Benefits
- Competitive Medical, Dental, and Vision Insurance
- Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
- 401(k) Profit Sharing Plan with a generous company match
- Pet Insurance and employer-paid Life Insurance options
- Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
- Employee Discount starting on Day 1, plus exclusive partner discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
