Merchandising Lead-FT

Walmart•Greenwood, IN

11d•$21 - $29•Onsite

About The Position

Provides member service by acknowledging the member and identifying member needs, providing guidance and support to members regarding self-service technology, assisting members with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company’s products and services. Assists management with the supervision of associates in assigned area of responsibility by assigning duties, communicating goals and feedback, training associates, providing direction and guidance, ensuring compliance with company policies, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates. Receives and stocks supplies and merchandise, and organizes and maintains the sales floor. Maintains safety of the facility. Ensures maintenance of the sales floor and merchandise presentation. Monitors food and merchandise quality. Oversees the picking and staging of club pickup orders. Develops, communicates, and implements processes and practices to meet business needs. Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity. Leads and participates in teams by using and sharing resources, information, and tools, determining customer needs and business priorities, coordinating and executing work assignments, providing advice, feedback, and support to ensure timelines and work quality are achieved, and modeling and helping others with how to adapt to change or new challenges. Embraces differences, creates a workplace where associates feel seen, supported, and connected, creates opportunities for all associates to thrive, and helps to attract the best talent. Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence. Strengthens the team by helping, developing, and mentoring others, and recognizes others' contributions and accomplishments. Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values, and holds oneself and others accountable. Supports Walmart's goal of becoming a regenerative company by making a positive impact. Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Delivers results while putting the customer first. Makes decisions based on reliable information, balances short and long-term priorities, and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders. Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience. Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Requirements

Must be 18 years of age or older
6 months retail experience
6 months customer service experience

Nice To Haves

Leading a team
Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others

Responsibilities

Provides member service by acknowledging the member and identifying member needs
Provides guidance and support to members regarding self-service technology
Assists members with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company’s products and services
Assists management with the supervision of associates in assigned area of responsibility
Assigns duties to associates
Communicates goals and feedback to associates
Trains associates on processes and procedures
Provides direction and guidance to associates on member service approaches and techniques
Ensures compliance with company policies and procedures
Supports the Open Door Policy
Participates in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
Receives and stocks supplies and merchandise from distribution centers and vendors
Organizes and maintains the sales floor by utilizing equipment, merchandising, and completing paperwork, logs, and other required documentation
Maintains safety of facility according to company policies and procedures
Ensures maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures
Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed
Oversees the picking and staging of club pickup orders throughout the day
Develops, communicates, and implements processes and practices to meet business needs
Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity
Leads and participates in teams by using and sharing resources, information, and tools
Determines customer needs and business priorities
Coordinates and executes work assignments
Provides advice, feedback, and support to ensure timelines and work quality are achieved
Models and helps others with how to adapt to change or new challenges
Embraces differences in people, cultures, ideas, and experiences
Creates a workplace where associates feel seen, supported, and connected through a culture of belonging
Creates opportunities for all associates to thrive and perform
Helps to attract the best talent
Works as a team
Builds strong and trusting relationships
Communicates with impact, energy, and positivity to motivate and influence
Strengthens the team by helping, developing, and mentoring others
Recognizes others' contributions and accomplishments
Maintains and promotes the highest standards of integrity, ethics, and compliance
Models the Walmart values to support and foster our culture
Holds oneself and others accountable
Supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent
Delivers results while putting the customer first
Makes decisions based on reliable information
Balances short and long-term priorities
Considers how own work impacts the teams ability to deliver on our purpose for all stakeholders
Displays curiosity and a desire to learn
Takes calculated risks and demonstrates courage and resilience
Drives continuous improvements
Is open to and uses new technologies and skills
Supports others through change

Benefits

Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
PPTO
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Company paid education benefit program (Live Better U) for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.