(USA) Merchandising Lead

Walmart • Wentzville, MO

4d • $22 - $30 • Onsite

About The Position

This position is responsible for providing member service by acknowledging members, identifying their needs, and offering guidance and support. This includes assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services. The role also involves assisting management with the supervision of associates, including assigning duties, communicating goals, training, providing direction, ensuring compliance with policies, and participating in the hiring and evaluation process. Additionally, the position is responsible for receiving and stocking merchandise, maintaining the sales floor presentation, ensuring safety standards, monitoring food and merchandise quality, overseeing club pickup orders, and developing processes to meet business needs. The role also emphasizes demonstrating and promoting compliance with company policies, ethics, and integrity, and leading and participating in teams by sharing resources, coordinating work, and providing support.

Requirements

• Must be 18 years of age or older.
• 6 months retail experience AND 6 months customer service experience.

Nice To Haves

• Leading a team
• Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others

Responsibilities

• Provides member service by acknowledging the member and identifying member needs providing guidance and support to members regarding selfservicetechnology assisting members with purchasing decisions locating merchandise resolving member issues and concerns and promoting thecompanys products and services
• Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates communicating goals andfeedback training associates on processes and procedures providing direction and guidance to associates on member service approaches andtechniques to ensure member complaints and issues are resolved according to company guidelines ensuring compliance with company policies andprocedures supporting the Open Door Policy: and participating in recruiting hiring scheduling promoting coaching and evaluating associates
• Receives and stocks supplies and merchandise from distribution centers and vendors throughout the facility and organizes and maintains the salesfloor by utilizing equipment merchandising and completing paperwork logs and other required documentation according to company policies andprocedures
• Maintains safety of facility according to company policies and procedures by conducting safety sweeps following procedures for forklift spotting andhandling and disposing of hazardous materials following company steel standard guidelines and correcting and reporting unsafe situations tomanagement
• Ensures maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures by properly handlingclaims and returns zoning the area stocking arranging and organizing merchandise setting up cleaning and organizing product displays removingdamaged goods signing and pricing merchandise according to company policies and procedures identifying shrink and damages and securingfragile and highshrink merchandise
• Monitors food and merchandise quality by ensuring product rotation code dating product recalls and sanitation standards are followed accordingto company policies and procedures merchandising area categories and stocking zoning and cleaning all departments
• Oversees the picking and staging of club pick up orders throughout the day and ensuring products are selected and staged according to companypolicy and procedures
• Develops communicates and implements processes and practices to meet business needs by collaborating with managers coworkers customersand other business partners analyzing and applying information from multiple sources monitoring progress and results and identifying andaddressing improvement opportunities
• Demonstrates promotes and supports compliance with company policies procedures and standards of ethics and integrity by explaining guidingand demonstrating how to apply these in executing business processes and practices implementing related action plans using the Open Door Policy: and assisting management with correcting ethical and compliance issues and problems
• Leads and participates in teams by using and sharing resources information and tools determining customer needs and business prioritiescoordinating and executing work assignments providing advice feedback and support to ensure timelines and work quality are achieved andmodeling and helping others with how to adapt to change or new challenges

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed