Merchandising & Brand Specialist

Dufry Careers•Newark, NJ

1d•Onsite

About The Position

The Merchandising & Brand Specialist at Newark Liberty International Airport, executes category/concept or brand-specific operational tasks and maintains brand standards for assigned product categories/concepts/brands within retail operations. This role ensures consistent implementation of merchandising directives, supports category presentation standards, and assists with day-to-day category execution under management guidance.

Requirements

A high school diploma or equivalent is required
Knowledge of category management principles, visual merchandising techniques, and retail analytics
Understanding of brand standards, product positioning, and inventory management systems
Experience managing the type of category/concept/brand to which the role is assigned
Strong attention to detail with ability to follow merchandising directives and maintain consistent product presentation standards while identifying and reporting execution issues
Good organizational and time management skills with ability to prioritize category tasks and coordinate with team members to ensure operational efficiency
Effective communication skills with ability to assist customers, work collaboratively with associates, and provide clear feedback to management on category-related matters
Demonstrated reliability in executing routine tasks with proven ability to learn product knowledge and maintain category standards consistently
Basic understanding of visual merchandising principles with capability to implement merchandising updates and maintain appealing product displays according to corporate guidelines

Nice To Haves

An associate degree in Business, Marketing, Merchandising, or related field can count for 1 of the 3-year requirement

Responsibilities

Performs daily category maintenance tasks including product placement, visual merchandising updates, and inventory organization according to corporate planograms and brand standards for assigned categories
Conducts and oversees regular category inspections to ensure proper stock levels, product presentation, and compliance with merchandising specifications, working with retail associates and/or booksellers to maintain standards; reports discrepancies and execution issues to immediate supervisor
Implements and coordinates promotional displays, seasonal transitions, and new product launches within assigned categories, working with retail associates and/or booksellers and logistics teams; follows corporate directives and merchandising guidelines to ensure consistent execution
Supports operational management in maintaining customer service standards specific to brand requirements; provides coaching support, brand expertise, and product knowledge to enhance customer experiences while educating customers on product features and benefits to support sales goals through active engagement and product demonstration
Assists with and coordinates category-specific ordering, receiving, return and markdown activities including product placement, price verification, and inventory accuracy, working with retail associates and/or booksellers and logistics teams; processes category-related documentation and communicates issues to management
Maintains proficiency in inventory management systems and manages category reporting; updates product information and tracks category performance metrics; conducts category assessments, inventory counts, and promotional setup while providing feedback on execution challenges and customer response to category initiatives to immediate supervisor or corporate merchandising team
Assists in delivering training to new associates on category-specific procedures, product knowledge, and brand standards following established training protocols; provides hands-on support and guidance during category-related tasks
Monitors category compliance with safety and operational standards; ensures proper handling, storage, and presentation of category products according to established procedures