Merchandising Assistant Store Manager in Training

The Home Depot•Wappingers Falls, NY

7d•Onsite

About The Position

The Merchandising Assistant Store Manager in Training (MASM-IT) program at The Home Depot is designed to provide comprehensive, hands-on experience in the key responsibilities of a Specialty Assistant Store Manager. This program includes a structured training curriculum, mentorship, and leadership development. Trainees will learn to oversee various merchandising departments, including Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical, ensuring the successful execution of programs that enhance customer service, product availability, and store presentation. MASM-ITs will collaborate with store leadership and field teams to develop and implement sales and profitability strategies, create departmental game plans, and ensure smooth operations. They are expected to lead by example and uphold company policies. The training period lasts up to 6 weeks.

Requirements

Must be 18 years of age or older.
Must be legally permitted to work in the United States.
Completion of a high school diploma and/or GED.
1 year of work experience.
3 years of leadership experience.

Nice To Haves

Demonstrated ability to collaborate and work effectively with cross-functional teams.
Completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
3 years of work experience.
3 years of leadership experience.

Responsibilities

Supervise associates in selling efforts and lead GET culture, setting an example.
Drive customer service and associate engagement, ensuring effective and prompt resolution of customer concerns.
Perform Opening, Closing MOD, and other whole-store focus responsibilities.
Adhere to and enforce all Company policies and procedures, including safety and hazmat procedures.
Maintain process accuracy and take steps to mitigate shrink.
Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines.
Plan merchandise placement and signing with key partners.
Support stock integrity through inventory management.
Maintain and operate all store equipment and systems.
Manage daily financial operations.
Participate in a structured training program covering retail store management (operations, customer service, sales & profitability, company policies).
Support key accountabilities: staffing and scheduling, identifying and resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues, and supporting service needs for installed sales/special orders and product sales.
Learn and demonstrate the performance management process, including associate performance reviews and the associate disciplinary process.