Merchandiser Travel Retail Ser Lead

Premium • Danville, IL

5d

About The Position

The Merchandiser Travel Retail Ser Lead represents Acosta, its clients, and its customers by leading a team and performing retail reset and remodel work. Work includes implementing plan-o-grams, placing new items, correcting voids, and completing special merchandising activities. The role requires attention to detail, strong organization and communication, and the ability to build relationships with business partners while working independently or as part of a team.

The position involves coordinating with store personnel on scheduling and communicating reset and remodel work, following merchandising plans, maintaining merchandising standards, and accurately managing related documentation. Employees must follow Acosta policies and safety procedures, and alert management to unsafe conditions. Travel is required, with overnight stays 75–100% of the time; occasional weekend work is also required. The role includes limited periods of work in cold environments such as refrigerated and freezer sections of retail stores.

Requirements

• High school diploma or GED; some experience may be substituted for some of the education requirement.
• At least 3 years of supervisory or management experience with authority to direct or oversee employees’ daily work activities.
• Strong organizational, communication, interpersonal, decision-making, and leadership skills.
• Ability to read and communicate effectively with others.
• Comfort using technology, including smartphones, computers, copiers/fax machines, and handheld devices.
• Ability to work accurately with web-based applications for work availability, assignments, documentation, work time, mileage, expenses, attendance, and training.
• Ability and willingness to work in cold environments, including refrigerated and freezer sections of retail stores, for limited periods.
• Valid driver’s license and ability to drive in a car for extended periods.
• Ability to travel, including overnight stays 75–100% of the time.
• At least 21 years of age to obtain credentials required for the travel program.
• Demonstrated commitment to quality, attention to detail, customer service, and effective communication.

Nice To Haves

• At least 3 years of customer service experience.
• Prior sales agent, retail, or reset responsibility experience.

Responsibilities

• Lead the organization and execution of reset and remodel work.
• Coordinate scheduling and communication of reset and remodel work with store personnel.
• Read and follow plan-o-grams to complete reset and remodel work.
• Partner with store personnel and coworkers to achieve and maintain merchandising excellence, discuss changes, and build effective working relationships.
• Accurately prepare, process, submit, and manage documentation related to assigned reset and remodel work.
• Work safely, remain aware of surroundings, use appropriate safety techniques and equipment, and report unsafe acts or conditions to management.
• Understand and follow Acosta policies and standard operating procedures.
• Complete other duties as assigned.
• Use web-based applications to manage availability, assignments, documentation, work times, mileage, expenses, attendance, and training activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED