Merchandiser - Retail Accounts (Andalusia/Opp Area)

Pepsi-Cola Bottling Co. of LuverneAndalusia, AL
Onsite

About The Position

The function of the Retail Account Merchandiser is to perform specific merchandising activities for all assigned customers. This includes, but is not limited to, distribution, stocking, merchandising, rotation, and cleanliness of all Pepsi-Cola Bottling Company of Luverne products. The role requires a high level of ethical conduct, professionalism, and the ability to develop and maintain positive customer relationships. Responsibilities include selling in new products, managing displays, ensuring product rotation, maintaining cleanliness of accounts and company equipment, and reporting competitive activity. The position also involves completing required paperwork, monitoring account compliance, communicating with management, and executing account program objectives. Continuous self-improvement through company-provided training is expected.

Requirements

  • Must meet all pre-employment qualifications.
  • Valid State Driver’s License with acceptable MVR (where applicable).
  • High School Diploma (GED acceptable).
  • Ability to present and communicate all necessary information to both customers and management.
  • Maintain a positive attitude towards all company goals, directions and policies.
  • Promote the teamwork concept.
  • Must be able to communicate efficiently with customers of varied backgrounds.
  • Required to speak clearly while using good grammar.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to write clear and concise thoughts.
  • Ability to effectively present information to all customers and management.
  • Ability to apply mathematical operations to daily tasks.
  • Tracking trays and pallets.
  • Must be able to analyze customer service needs, organize schedule, and communicate concerns with management.

Responsibilities

  • Perform specific merchandising activities for all assigned customers, including distribution, stocking, merchandising, rotation, and cleanliness of products.
  • Exhibit a high level of ethical and moral conduct.
  • Honor and follow through on all personal and business commitments.
  • Maintain a neat, professional appearance at all times.
  • Develop and maintain positive professional customer relationships.
  • Perform specific merchandising activities of the assigned route, including selling in new products, incremental displays, additional merchandising space, and promotions.
  • Service all accounts based on established service frequency for the assigned route.
  • Take reasonable precautions to protect the safety of self, customers, customer property, and company property.
  • Take reasonable precautions to protect the company from possible damages, theft, or other liabilities.
  • Consistently review all existing policies/procedures for possible change.
  • Communicate all transshipping activity.
  • Take ownership of the teamwork concept to ensure the group’s success.
  • Notify Customer Development Representative of any change to an existing account, including ownership or closure.
  • Properly complete all required paperwork to company policy and timeline.
  • Monitor all assigned accounts for CDA compliance.
  • Communicate daily with Customer Development Representative any product shortages, product returns, refused orders, changes to next delivery order, account information changes, or any operational items.
  • Execute and achieve all account program key objectives.
  • Properly rotate all products (shelf and back stock) and maintain neat, orderly shelves, coolers, and back room storage areas.
  • Responsible for the cleanliness and overall appearance of each account, company owned equipment, and stockroom.
  • Ensure pallets, trays, damaged product, and returns are prepared for pick up at each account.
  • Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting the teamwork concept.
  • Attend all scheduled meetings requiring presence and/or participation.
  • Adhere to customer policies for vendors or suppliers.
  • Responsible for continuous self improvement through knowledge and use of all company provided training.
  • Successfully complete assigned training curriculum.
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