Merchandiser Manager

Hawaii Coffee Company•Honolulu, HI

1d•Hybrid

About The Position

To direct, administer and coordinate the activities and personnel of the Retail Service Department. Responsible for achieving the company’s standards of merchandising by overseeing, supervising and training of full and part time merchandisers and demonstrators. Responsible for overall support, supervision and training of the Retail Service Coordinator and Retail Merchandising Department.

Requirements

Regular attendance is required for the position
Communication, Written – Ability to communicate in writing clearly and concisely.
Organized – Being organized or following a systematic method of performing a task.
Communication, Oral – Ability to communicate effectively with others using the spoken word.
Responsible – Ability to be held accountable or answerable for one’s conduct.
Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace.
Accountability – Ability to accept responsibility and account for his/her actions.
Reliability – The trait of being dependable and trustworthy.
Friendly – Ability to exhibit a cheerful demeanor toward others.
Customer Oriented – Ability to take care of the customer’s needs while following company procedures.
Ability to work under stressful conditions
Able to interact with others with courtesy and tact
Ability to manage and prioritize multiple projects in an organized and efficient manner
Ability to respond to crisis situations in a calm and effective manner
Ability to complete projects on schedule
The position requires talking to co-workers, customers, vendors; requires written communications to and from co-workers, customers and vendors, talking on the telephone; requires responding to written or verbal requests of co-workers, customers and vendors; requires training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading; requires visiting/working at other work-sites; Ability to communicate via the latest technologies required for the position.
Minimum of 3-5 years Retail business, preferably in a management role but not required.
Highly organized and analytical.
Strong Oral and written skills.
Valid Hawaii state driver’s license, personal vehicle, and auto insurance required.
Must be able to pass military background clearance for service to military accounts on military bases
High School diploma or equivalent
Basic knowledge of Microsoft Office applications.
Well-developed verbal and written English communication skills.
The employee is frequently required to stand; walk; reach with hands and arms and talk or hear.
pushing/pulling/lifting/carrying 25-50 pounds frequently and occasionally more than 165 pounds; able to travel by airplane.
Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
Stand C
Walk C
Sit C
Manually Manipulate C
Reach Outward C
Reach Above Shoulder C
Climb F
Crawl C
Squat or Kneel C
Bend C
Grasp C
Speak C
Lift/Carry 10 lbs or less C
Lift/Carry 11-20 lbs F
Lift/Carry 21-50 lbs F
Push/Pull 12 lbs or less C
Push/Pull 13-25 lbs F
Push/Pull 26-40 lbs F
Push/Pull 41-100 lbs O
The work environments will be indoor and outdoor as 50% of work is driving from one account to another.
Most work is done independently.
Occasionally a trainee or supervisor may work with you.
Uniform, Company ID and closed to shoes required at all times.
Attendance at meetings and training sessions may be required.
Office conditions consist of a manufacture office in a controlled environment with moderate noise from the production area where coffee is roasted, packaged and stored.
Operates basic warehouse equipment including safely managing a hand truck, pallet jack, 6-wheeler wagon and a utility knife.

Nice To Haves

preferably in a management role but not required

Responsibilities

Ensures merchandising of displays for assigned account locations
Performance evaluations
Interview and hiring of merchandisers
Able to address concerns and resolve problems
Communication of sales ads with Merchandisers and Sales Representatives.
Review and approval of weekly and monthly schedules of merchandisers
Coordination and communications with Key Account Managers with regard to account needs.
Monitors product inventory of retail accounts to insure adequate supply and quality assurance
Participates in account resets
Maintain work area in a neat, orderly and sanitary manner
Correctly and promptly follow specified company procedures required for the appropriate handling of all Emergency Responses and Safety practices
Conduct periodic store checks to ensure performance level of merchandisers are at company standards
Outer island travel for merchandiser field, store checks and account reset
Performs other related duties as assigned
Ensure positive relations with merchandisers and customers.
Assist with Factory tours
Create Incentive programs to ensure increased sales
Coordinate weekly meetings with Merchandising Department