Merchandiser Manager

Johnson BrothersOmaha, NE
Onsite

About The Position

The Merchandiser Manager is responsible for providing excellent customer service to the internal teams they support and the external customers they serve. This role involves assigning personnel for stocking/merchandising various products, building displays, and completing store resets for all major chains, including club stores. A key aspect of this position is training, coaching, mentoring, and preparing the merchandising team for advancement.

Requirements

  • Must pass criminal background and MVR.

Responsibilities

  • Provide excellent customer service to accounts, both internal/external
  • Handle escalated customer service issues.
  • Train, coach, and mentor team of sales merchandisers
  • Hold sales merchandisers accountable while also empowering them.
  • Oversee personnel timecards.
  • Manage team schedule and team performance—Responsible for weekly calendar/schedule.
  • Work closely with District Managers to make sure they have all the merchandising support they need.
  • Support sales teams, as needed, by covering routes during absences.
  • Reporting of daily activities—Monitor reports and communication
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