Merchandiser Lead

Keurig Dr Pepper•Winona, MN

27d•Onsite

About The Position

The Merchandiser Lead is a veteran that is responsible for covering multiple routes while sustaining exceptional customer service for Keurig Dr Pepper brands to retail stores within an assigned territory. This role involves merchandising store shelving, coolers, and displays, partnering with Sales Representatives/Managers, building relationships with store personnel, identifying sales opportunities, providing feedback on competitor activities, and covering routes as assigned. The Merchandiser Lead will also follow a 4-week training schedule for new hires, handle swing merchandising needs, train other merchandisers on best practices, brief frontline employees on scheduling and meetings, and be responsible for an area equivalent to three normal Merchandising routes.

Requirements

1 year of experience in customer service, involving tasks such as resolving customer issues, maintaining effective communication with store managers, and responding to customer requests.
Ability to lift-up to 50 lbs repeatedly.
Capability to push and pull up to 100 lbs repeatedly.
Possession of a valid driver's license.
Access to a dependable and reliable vehicle.

Responsibilities

Merchandise store shelving, coolers and displays with Keurig Dr Pepper brands in retail stores.
Partner with Sales Representatives/Managers to coordinate delivery and merchandising schedule.
Build effective relationships with store personnel to assure superior customer satisfaction.
Identify incremental sales opportunities for Sales Representative to pursue.
Provide feedback on competitor activities and best practices.
Cover routes and provide sales and/or merchandising services as assigned.
Available to work weekends and holidays.
Follow the 4 week training schedule established for merchandising team with new hires
Handle majority of swing merchandising needs
Train all merchandisers on best practices and help them grow
Brief the frontline employees on scheduling and meetings
Responsible for an area equal to 3 normal Merchandising routes