Merchandise Sales Associate

TJMaxx • Sevierville, TN

2d • Onsite

About The Position

At TJX Companies, the Merchandise Sales Associate is responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. This role adheres to all operational, merchandise, and loss prevention standards. The associate may be cross-trained to work in multiple areas of the store to support business needs. TJX is a Fortune 100 company and a leading off-price retailer, offering opportunities for growth and development within a vibrant team that embraces diversity and fosters collaboration.

Requirements

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors

Nice To Haves

• Retail customer experience preferred

Responsibilities

• Delivering a highly satisfied customer experience proven by engaging and interacting with all customers
• Embodying customer experience principles and philosophy
• Maintaining a clean and organized store environment
• Adhering to all operational, merchandise, and loss prevention standards
• May be cross-trained to work in multiple areas of the store in order to support the needs of the business
• Role modeling established customer experience practices with internal and external customers
• Supporting and embodying a positive store culture through honesty, integrity, and respect
• Accurately ringing customer purchases/returns and counting change back to customer according to established operating procedures
• Promoting credit and loyalty programs
• Maintaining and upholding merchandising philosophy and following established merchandising procedures and standards
• Accurately processing and preparing merchandise for the sales floor following company procedures and standards
• Initiating and participating in store recovery as needed throughout the day
• Maintaining all organizational, cleanliness, and recovery standards for the sales floor
• Participating in the maintenance/cleanliness of the entire store
• Providing and accepting recognition and constructive feedback
• Adhering to all labor laws, policies, and procedures
• Supporting and participating in store shrink reduction goals and programs
• Participating in safety awareness and maintaining a safe environment
• Other duties as assigned

Benefits

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses
• 401(k) match (for those who meet service or hours requirements)
• medical/dental/vision (for those who meet service or hours requirements)
• HSA (for those who meet service or hours requirements)
• health care FSA (for those who meet service or hours requirements)
• life insurance (for those who meet service or hours requirements)
• short/long term disability (for those who meet service or hours requirements)
• paid parental leave (for those who meet service or hours requirements)
• paid holidays/vacation/sick (for those who meet service or hours requirements)
• auto/home insurance discounts (for those who meet service or hours requirements)
• scholarship program (for those who meet service or hours requirements)
• adoption assistance (for those who meet service or hours requirements)
• Competitive salary and benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees