Merchandise Planner, Zappos

AmazonNew York, NY

About The Position

Zappos is seeking a highly analytical Merchandise Planner to drive business success through data-driven insights, assortment optimization, and category and brand planning. In this role, you will play a critical part in maximizing sales, profitability, and inventory efficiency by developing detailed assortment plans, forecasts, and strategies. Collaborating with cross-functional teams, including Buying, Marketing, and Finance, you’ll ensure the right products are available at the right time, aligning with customer needs and business objectives. The successful candidate is a results-oriented leader with a deep understanding of e-commerce dynamics, a passion for analyzing trends, and a proven ability to move beyond applying standard templates for solving problems. You will directly influence our product assortment and inventory management with creative, innovative ideas that are translated into actionable insights for the business.

Requirements

  • 4+ years of with Excel experience
  • Bachelor's degree, or 4+ years of professional or military experience
  • 4+ years of supply chain, inventory management or project management experience
  • Experience in Retail or wholesale business

Nice To Haves

  • Knowledge of the principles of statistical inventory control
  • Experience managing and executing large projects from start to finish, including project management, data gathering and modeling, problem solving, and communicating recommendations
  • Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
  • Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences

Responsibilities

  • Partner with buyer(s) to design seasonal and annual strategies by category and vendor.
  • Build financial plans in accordance with merchandise strategies to maximize profitability.
  • Drive in season decision making to achieve financial and strategic targets.
  • Manage inventory health, open-to-buy, item-level forecasting, and assortment planning.
  • Optimize sales and inventory productivity through analysis and plans that drive high impact decision making.
  • Forecast financials and related operational metrics.
  • Manage reporting, driving a high standard for analytical excellence.
  • Develop price reduction and exit recommendations with pricing team.
  • Brainstorm and develop projects that improve the efficiency of buying/planning systems, processes and procedures.
  • Partake in A/B testing of new tools and maintain owner mindset to deliver constructive feedback
  • Train and develop team members.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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