Urban Outfitters Merchandise Operations Coordinator

Urban Outfitters • Philadelphia, PA

1d

About The Position

Urban Outfitters is looking for a Merchandise Operations Coordinator that will support the daily operational functions within the buying area, ensuring timely delivery of merchandise through consistent communication and follow-up with vendors, the distribution center, and the buying team. This role also involves developing key cross-functional relationships with the distribution center, vendors, production, buying, planning, and allocation teams.

Requirements

• Attention to Detail – Ensuring accuracy in PO entry, SKU maintenance, and invoice corrections.
• Time Management – Managing deliveries, seasonal timelines, and multiple priorities.
• Communication Skills – Clear and consistent communication with vendors, DC, and internal teams.
• Problem Solving – Navigating issues like delayed shipments, invoice discrepancies, and backorder challenges.
• Collaboration – Working cross-functionally with Buying, Planning, Allocation, and Accounts Payable.

Responsibilities

• Enter and revise purchase orders as needed.
• Ensure timely delivery of merchandise by tracking and monitoring receipts.
• Maintain accurate SKU information.
• Manage backorders and pre-orders to ensure customer satisfaction.
• Communicate and follow up with the distribution center to ensure smooth operations.
• Manage and execute return-to-vendor (RTV) processes, reticketing, and price changes in coordination with Planning and Allocation teams.
• Manage receipts alongside open-to-buy (OTB) availability, ensuring the class is not overbought and collaborating with planning/buying when shifting orders/receipts.
• Manage direct-to-consumer (DTC) flags and shipping restrictions.
• Oversee Global Trade Item Number (GTIN) management.
• Coordinate time-sensitive deliveries for events and seasonal setups.
• Facilitate and assist in corrections and adjustments to invoices with the Accounts Payable team.
• Work in synergy with Buying, Planning, and Allocation teams toward common goals for the merchandise area.

Benefits

• medical
• dental
• vision
• PTO
• generous employee discounts
• retirement savings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed