Merchandise Operations Associate
About The Position
This position is customer service focused and requires the ability to navigate and drive in large cities with an excellent driving record. There is an added responsibility of assisting the Selling Associates in the Fifth Avenue Club. The role requires a client-focused individual who takes initiative to resolve problems, possesses strong organizational skills, and demonstrates attention to detail. The associate will utilize good time management, prioritize daily tasks, and be computer literate and systems savvy, with good communication skills, both verbal and written. Availability for a flexible schedule, including nights and weekends, is necessary, along with the ability to interact professionally and respectfully with people.
Requirements
- Excellent Driving record.
- Excellent verbal and written communication skills
- Strong organizational skills
- Working knowledge of Excel and Word programs
- Ability to multitask
- Must be flexible and dependable
- Excellent attention to detail
- Ability to maintain a professional demeanor in difficult situations
- Strong problem-solving skills, analytical and creative thinker with proactive solution-oriented approach
- Must be able to work in a professional, fast-paced environment and be willing to deal with shifting priorities.
- Strong ability to dissect, analyze and solve complex problems in a timely manner
Responsibilities
- Facilitate the selling process through consistent adherence to policies and procedures that safeguard customers, associates and assets of the company.
- Drives asset protection awareness and training programs through store-wide communication, training, new hire orientation, safety and shortage meetings.
- Assumes a leadership role supporting the Asset Protection Manager in the planning and execution of the annual physical inventory and reconciliation process.
- Ensures all physical security standards are maintained and adjustments are initiated timely.
- Assists the APM with scheduling, training, coaching and developing staff investigators with required technical skills needed to be successful in their role.
- Provides daily supervision and guidance to all investigators ensuring adherence to Saks Fifth Avenue apprehension and investigative guidelines, and any applicable local, state and federal laws.
- Performs AP operational audits and internal self-audits in sensitive areas when necessary or required.
- Ad hoc responsibilities as needed
Benefits
- medical
- vision
- dental
- An amazing Associate discount
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
