Merchandise Manager

Five Below • Clovis, CA

1d • Onsite

About The Position

The Merchandise Manager supports store operations by overseeing merchandise receiving, organization, displays, promotional signage, and execution of the company’s Inventory Integrity process. The role may serve as Manager on Duty, taking responsibility for store operations, associate management, customer service, and urgent issues. It also supports associate onboarding and training, drives sales, and helps control expenses through effective merchandising, staff performance, and customer service.

The position requires a flexible schedule to meet business needs, including day, evening, and weekend work, and potentially overnight shifts and travel as required. It is an hourly position starting at $19.90.

Requirements

• High school graduate or equivalent.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
• Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Must be at least 18 years old and able to perform essential job functions in compliance with applicable federal, state, and local laws.
• Frequently operate a cash register.
• Frequently move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5–10 feet.
• Frequently ascend and descend ladders to retrieve and put away stock.
• Frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Frequently communicate and exchange accurate information with customers by telephone and face-to-face, and with managers and coworkers.
• Frequently move across the sales floor and between the sales floor and stock room to assist customers and retrieve or put away merchandise.
• Remain in a stationary, upright position for 80% of the time.

Nice To Haves

• College experience preferred.

Responsibilities

• Oversee receiving, unpacking, and organizing new stock so items are placed on the sales floor efficiently.
• Manage setup and maintenance of displays for assigned store sections, ensuring signage and promotions are accurate and follow corporate guidelines for resets and seasonal updates.
• Manage store opening and closing procedures, including securing cash, locking doors, setting alarms, and preparing for daily operations.
• Act as Manager on Duty when needed, overseeing store operations, staff, customer service, and urgent issues.
• Help oversee daily activities of store associates and support effective performance and excellent customer service.
• Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
• Drive store sales and control expenses by optimizing merchandising, staff performance, and customer service.
• Execute the market plan by arranging products and signage according to corporate guidelines and keeping promotional materials properly displayed and updated.
• Ensure execution of the company Inventory Integrity process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED