Merchandise Manager

Five Below • Bowie, MD

16h • Onsite

About The Position

The Merchandise Manager oversees store merchandise operations, including receiving and organizing stock, maintaining displays, and executing promotional and seasonal updates in accordance with corporate guidelines. The role also manages store opening and closing procedures and serves as Manager on Duty when needed, taking responsibility for store operations, associates, customer service, and urgent issues. The Merchandise Manager helps oversee and train store associates, supports sales and expense-control efforts, and ensures the company’s Inventory Integrity process is executed. This hourly position starts at $18.30. The role requires a flexible schedule that may include day, evening, weekend, and overnight shifts, as well as travel when required.

Requirements

• High school graduate or equivalent.
• At least 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• Ability to work a flexible schedule that meets business needs, including day, evening, and weekend hours, potentially overnight shifts, and travel as required.
• Ability to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Must be at least 18 years old and able to perform the essential job functions in compliance with applicable federal, state, and local laws.
• Frequently operate a cash register.
• Frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Frequently climb and descend ladders to retrieve and put away stock.
• Frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Frequently communicate and exchange accurate information with customers, managers, and coworkers, both in person and by telephone.
• Frequently move across the sales floor and between the sales floor and stock room to assist customers and handle merchandise.
• Remain in a stationary, upright position for 80% of the time.

Nice To Haves

• College experience preferred.

Responsibilities

• Oversee receiving, unpacking, and organizing new stock so merchandise is placed on the sales floor efficiently.
• Manage displays for assigned store sections, ensuring signage and promotions are accurate and following corporate reset and seasonal-update guidelines.
• Manage store opening and closing procedures, including securing cash, locking doors, setting alarms, and preparing for daily operations.
• Act as Manager on Duty when needed, overseeing store operations, staff, customer service, and urgent issues.
• Help oversee associates’ daily activities and ensure they perform their duties effectively and provide excellent customer service.
• Support associate onboarding and ongoing training in store policies, product knowledge, and operating procedures.
• Drive store sales and control expenses by optimizing merchandising, staff performance, and customer service.
• Execute the market plan by arranging products and signage according to corporate guidelines and keeping promotional materials properly displayed and updated.
• Ensure execution of the company Inventory Integrity process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED