About The Position

The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. The role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management. The manager supports the Store Manager in ensuring compliance with company procedures, policies, and standards, and provides Manager-on-Duty coverage. Responsibilities include leading merchandise processing and inventory routines, planning and prioritizing workloads, maintaining merchandising and visual standards, supporting fulfillment and receiving, and training and developing team members.

Requirements

  • At least 3 years of retail leadership experience.
  • Ability to remain standing for long periods and move throughout the store.
  • Ability to bend, lift, carry, reach, and stretch regularly.
  • Ability to lift, carry, push, and pull merchandise and fixtures weighing up to 25–50 pounds, with or without reasonable accommodation.
  • Ability to climb ladders or step stools to stock and retrieve products.
  • Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
  • Ability to work in a fast-paced environment with frequent customer interactions.
  • Ability to work nights, weekends, and early mornings.
  • U.S. applicants must satisfy applicable federal, state, and local legal requirements of the job.

Responsibilities

  • Assist the Store Manager in leading adherence to Standard Operating Procedures and company programs, ensuring compliance with applicable laws and requirements.
  • Ensure execution of company policies and standards, holding the team accountable for store conditions and results.
  • Provide Manager-on-Duty coverage, maintaining floor leadership, service standards, and operational continuity.
  • Lead truck execution, including timely unloading, accurate sorting, and efficient movement of merchandise to the sales floor.
  • Plan workloads and prioritize daily tasks with store leadership to align staffing and execution with business needs.
  • Execute and maintain SISO routines to support in-stock levels, replenishment accuracy, and sales readiness.
  • Oversee Planogram execution, ensuring merchandising sets are completed accurately and on schedule.
  • Establish and maintain visual merchandising standards, including product placement and presentation.
  • Support a clean, organized, customer-ready store, including backroom organization and sales floor recovery.
  • Manage inventory control to ensure product accuracy, integrity, and efficient stock movement.
  • Execute ad sets and ensure promotional signage and product placement are compliant and customer focused.
  • Complete price changes accurately and on time, maintaining pricing integrity on the sales floor and in systems.
  • Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
  • Process RTVs and ASN receiving, ensuring compliance, accurate documentation, and proper inventory adjustments.
  • Manage store damage procedures, including proper handling, reporting, and shrink reduction.
  • Train, coach, and develop team members through structured onboarding and ongoing skill-building across assigned departments.
  • Partner in maintaining Asset Protection practices to reduce shrink through awareness, compliance, and safe operations.
  • Perform other duties as assigned.

Benefits

  • 401(k) with employer match, depending on position and eligibility
  • Employee Assistance Program
  • Medical coverage, depending on position and eligibility
  • Dental coverage, depending on position and eligibility
  • Vision coverage, depending on position and eligibility
  • Telemedicine services
  • Flexible spending accounts
  • Commuter benefits
  • Tuition assistance
  • Adoption assistance
  • Voluntary insurance options
  • Employee discounts
  • Partner discount programs
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