Hatfield & McCoy Merchandise Manager

Hatfield & McCoyPigeon Forge, TN
Onsite

About The Position

The Hatfield & McCoy Dinner Feud is seeking a high-energy, dynamic, and whip-smart Merchandise Manager to lead their retail and pre-show operations. This role is responsible for the guest's first and last impression and ensuring smooth operations behind the scenes. The ideal candidate is a resourceful, analytical thinker who can translate big ideas into significant sales in a fast-paced, entertainment-driven environment.

Requirements

  • Unmatched energy and a team-first mindset.
  • Data-driven and resourceful approach to identifying trends and implementing actions.
  • Ability to thrive in a fast-paced, entertainment-driven environment.
  • Experience with Clover POS and YellowDog inventory systems is implied by the mention of their use.
  • Experience in retail management.
  • Experience in managing a team.

Nice To Haves

  • Experience in the entertainment industry.

Responsibilities

  • Train, inspire, and coordinate the gift shop and pre-show team.
  • Collaborate with the Corporate Director of Merchandise to select and procure retail items.
  • Manage inventory accuracy and compliance using Clover POS and YellowDog inventory systems.
  • Create visually appealing merchandise displays to drive sales.
  • Oversee the bar area, ensuring it is clean, stocked, organized, and promotes seasonal drink features.
  • Partner with the photo team and third-party vendor (MagicMemories) to develop high-selling photo packages.

Benefits

  • Comprehensive Medical, Dental, and Vision insurance
  • Health Savings/Flexible Spending Accounts
  • Life Insurance
  • 401(k) program with company match
  • Generous Paid Time Off (PTO)
  • Flexible schedule
  • Employee discounts across offerings
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service