Merchandise Coordinator

Comfrt

2d•Remote

About The Position

Comfrt LLC is an ecommerce brand focused on mental health and comfortable products. The Merchandise Coordinator manages day-to-day purchase order entry, SKU creation, and product data maintenance while supporting reporting and process improvement. Reporting to the Merchandising Operations Manager, this role maintains reliable data across systems, keeps orders current, and follows through on cross-functional deadlines. The coordinator works with Merchandising, Product, Sourcing, Production, Supply Chain, Operations, Planning, and eCommerce. The role requires ownership of established workflows, resolution of routine discrepancies, proactive communication, and escalation of issues requiring decisions or approval.

Requirements

At least 4 years of relevant experience in merchandising operations, product operations, purchasing, supply chain coordination, or operational data management.
Hands-on experience with PO entry and ongoing management, SKU creation, and product master data integrity.
Strong Excel proficiency, including pivot tables, lookup functions, data validation, and reconciliation of large datasets.
Strong analytical and problem-solving skills, including identifying data discrepancies and maintaining accurate operational reporting.
Strong organizational skills and ability to manage multiple tasks and deadlines while maintaining accuracy.
Clear written and verbal communication, proactive follow-up, and a collaborative approach to working across teams.
Ability to follow approval processes, recognize discrepancies, and escalate issues promptly.
Receptiveness to feedback, willingness to learn new systems, and consistent follow-through on assigned work.
Bachelor’s degree in Business, Merchandising, Supply Chain, or a related field, or equivalent relevant experience.
Creative problem-solving and interest in improving products and processes.
Ability to move quickly while maintaining high standards.
Accountability and ownership of work through completion.
Collaborative approach and clear communication with internal teams and vendors.
Ability to thrive in a high-growth environment where expectations are high and priorities move quickly.

Nice To Haves

Apparel, home goods, retail, or e-commerce experience.
Familiarity with Fulfill, NetSuite, PLM, or other product, inventory, or purchase order management systems.
Experience with SQL, Power BI, Tableau, or similar reporting tools; familiarity with workflow automation.
Hands-on experience with SKU mapping and reconciliation across ERP, PLM, inventory, and eCommerce systems.
Interest in matching and validating SKU records, investigating discrepancies, and ensuring accurate, complete, and consistent information across systems.
Understanding of style, color, and size structures and how product data connects to inventory and website listings.
Basic knowledge of forecasting, inventory management, or S&OP processes.
Experience in a remote or hybrid environment, with the professional judgment and accountability to work independently while remaining collaborative and communicative.

Responsibilities

Enter purchase orders in Fulfill or the designated order management system using approved buy information and confirmed vendor details.
Meet PO entry and issuance deadlines, coordinate required inputs and approvals, and escalate delays.
Process approved PO revisions and delivery updates, maintain change records, and share updated information with relevant teams.
Verify style numbers, SKUs, size and color breakdowns, quantities, costs, vendor codes, and delivery dates against approved source documents; flag missing or conflicting information.
Coordinate with Product, Sourcing, and Production to obtain required inputs and approvals and follow established PO handoff and distribution procedures.
Maintain open order trackers, follow up on outstanding information, and escalate delays or discrepancies to the manager.
Support reconciliation of ordered, shipped, and received quantities with Supply Chain and Operations, documenting discrepancies for resolution.
Create and maintain SKUs for approved styles, colors, and sizes according to naming conventions and setup procedures.
Maintain product attributes and SKU mappings across product records, purchase orders, and operational systems; check for duplicates, missing fields, and inconsistencies.
Work with Operations to verify SKU information supports accurate inventory tracking, receiving, and fulfillment.
Partner with eCommerce to verify SKUs transfer accurately to the website and map to correct product variants.
Maintain traceability across SKU records, POs, inventory, and website listings; flag mapping issues and support corrections with manager guidance.
Communicate with cross-functional partners about PO status, SKU setup, missing inputs, and upcoming deadlines.
Track outstanding requests, follow up proactively, communicate blockers early, and document decisions and approved changes.
Maintain PO, SKU-readiness, and product-data trackers, reports, and dashboards.
Compile, validate, and review order, inventory, and sales data to identify trends, exceptions, and discrepancies, and support inventory planning, product performance reviews, and operational KPIs under the manager’s direction.
Identify recurring data quality issues and partner with the manager and cross-functional teams to improve workflows and prevent errors.
Document data workflows, reporting logic, and system procedures; help streamline or automate recurring reporting where practical.
Support system updates and ERP or PLM implementation activities through data cleanup, record validation, testing, and training as directed.
Participate in regular coaching and training to strengthen system knowledge, communication, and independent execution.