Merchandise Coordinator
About The Position
The Merchandise Coordinator is responsible for executing receiving and merchandising standards, helping Associates process merchandise efficiently and effectively as a team, and supporting an excellent customer experience. The role engages with customers, maintains a clean and organized store, and models exceptional customer service. The Coordinator orchestrates truck deliveries and prioritizes moving merchandise to the sales floor; trains and mentors Associates on merchandising and processing principles; and ensures merchandise is tagged, hung, secured, and coded properly. The role supports efficient flow of goods, monitors team productivity, coaches Associates, and organizes back stock for replenishment. It also upholds merchandising, signage, backroom organization, cleanliness, and recovery standards, as well as applicable recycling and hazardous-waste programs. The Coordinator communicates priorities and progress with management and Associates, partners with management on training needs, and helps ensure compliance with labor laws, policies, and procedures. The role also promotes credit and loyalty programs, supports shrink-reduction goals, promotes safety, and performs other duties as assigned. This position is located at HomeGoods Store 1071 in Martinsburg, West Virginia, and has a starting pay range of $14.00 to $14.50 per hour; actual starting pay depends on factors including relevant skills, qualifications, and experience.
Requirements
- Able to work a flexible schedule, including nights and weekends.
- Superior communication and organizational skills with attention to detail.
- Capable of multitasking.
- Able to respond appropriately to changes in direction or unexpected situations.
- Team player who works effectively with peers and supervisors.
- Capable of lifting heavy objects with or without reasonable accommodation.
- Able to train others.
- One year of retail experience and six months of leadership experience.
Responsibilities
- Create a positive internal and external customer experience.
- Promote honesty and integrity and maintain confidentiality.
- Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
- Train and mentor Associates on established merchandising and processing principles.
- Ensure merchandise is properly tagged, hung, secured, and coded.
- Communicate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
- Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
- Monitor team productivity and coach as necessary.
- Organize and rotate back stock for easy replenishment.
- Maintain merchandising philosophy and signage standards.
- Maintain organizational, cleanliness, and recovery standards in the backroom.
- Ensure compliance with recycling and, where applicable, hazardous-waste programs.
- Communicate priorities accurately and effectively with management and Associates and provide progress updates.
- Provide and accept recognition and constructive feedback.
- Partner with Management on Associate training needs to increase effectiveness.
- Ensure adherence to labor laws, policies, and procedures.
- Promote credit and loyalty programs.
- Support and participate in store shrink-reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation program
- Bereavement benefit
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for those meeting service or hours requirements
- Medical, dental, and vision coverage for those meeting service or hours requirements
- Health savings account (HSA) for those meeting service or hours requirements
- Health care flexible spending account (FSA) for those meeting service or hours requirements
- Life insurance for those meeting service or hours requirements
- Short- and long-term disability for those meeting service or hours requirements
- Paid parental leave for those meeting service or hours requirements
- Paid holidays, vacation, and sick leave for those meeting service or hours requirements
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
- Competitive salary and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
