FT Merchandise Coordinator

The TJX Companies, Inc.•Epping, NH
•$15 - $16•Onsite

About The Position

The Merchandise Coordinator is responsible for executing receiving and merchandising standards and ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining an organized and clean store, and modeling exceptional customer service. The Coordinator orchestrates truck deliveries and prioritizes moving merchandise to the sales floor, trains and mentors Associates, monitors team productivity, and helps ensure tasks are completed according to the store plan. The role also maintains backroom organization, merchandising and signage standards, and compliance with recycling and applicable hazardous-waste programs. The Coordinator communicates priorities and progress to management and Associates, partners with Management on training needs, and supports labor-law compliance, credit and loyalty programs, shrink reduction, and workplace safety. Other duties may be assigned.

Requirements

  • One year of retail experience.
  • Six months of leadership experience.
  • Able to work a flexible schedule, including nights and weekends.
  • Superior communication and organizational skills, with attention to detail.
  • Able to multitask and respond appropriately to changes in direction or unexpected situations.
  • Able to work effectively with peers and supervisors as a team player.
  • Capable of lifting heavy objects, with or without reasonable accommodation.
  • Able to train others.

Responsibilities

  • Create a positive internal and external customer experience and model exceptional customer service.
  • Promote honesty and integrity and maintain confidentiality.
  • Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
  • Train and mentor Associates on merchandising and processing principles.
  • Ensure merchandise is properly tagged, hung, secured, and coded.
  • Coordinate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
  • Ensure Associates complete tasks according to the store plan and reprioritize as needed.
  • Monitor team productivity and coach Associates as necessary.
  • Organize and rotate back stock for easy replenishment.
  • Maintain merchandising philosophy, signage, backroom organization, cleanliness, and recovery standards.
  • Ensure compliance with recycling and applicable hazardous-waste programs.
  • Communicate priorities and progress accurately and effectively with management and Associates.
  • Give and accept recognition and constructive feedback.
  • Partner with Management on Associate training needs.
  • Ensure adherence to labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support store shrink-reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefits
  • 401(k) Associate contributions
  • Child care and cell phone discounts
  • Pet insurance and legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for eligible Associates
  • Medical, dental, and vision coverage for eligible Associates
  • Health savings account (HSA) for eligible Associates
  • Health care flexible spending account (FSA) for eligible Associates
  • Life insurance for eligible Associates
  • Short- and long-term disability coverage for eligible Associates
  • Paid parental leave for eligible Associates
  • Paid holidays, vacation, and sick time for eligible Associates
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
  • Competitive salary and benefits package
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