HomeGoods - Merchandise Coordinator

The TJX Companies, Inc.•Cranberry Township, PA

7d•$14 - $15•Onsite

About The Position

The Merchandise Coordinator is responsible for executing receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team, and supporting an excellent customer experience. The role engages with customers, maintains a clean and organized store, and models exceptional customer service. The Coordinator oversees truck delivery and prioritizes processing merchandise onto the sales floor. They train and mentor Associates on merchandising and processing principles, monitor team productivity, coach as needed, and coordinate with the Coordinator on Duty to maintain an efficient flow of goods. They help ensure merchandise is properly tagged, hung, secured, and coded; organize and rotate back stock; and uphold merchandising, signage, backroom organization, cleanliness, and recovery standards. The role also communicates priorities and progress to management and Associates, partners with management on training needs, and supports compliance with labor laws, policies, and procedures. Additional responsibilities include promoting credit and loyalty programs, supporting shrink-reduction goals, maintaining a safe environment, and complying with recycling and applicable hazardous-waste programs. Other duties may be assigned.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Capable of multitasking.
Able to respond appropriately to changes in direction or unexpected situations.
Able to work effectively with peers and supervisors as a team player.
Capable of lifting heavy objects, with or without reasonable accommodation.
Able to train others.
1 year of retail experience and 6 months of leadership experience.

Responsibilities

Create a positive internal and external customer experience and model exceptional customer service.
Promote honesty and integrity and maintain confidentiality.
Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on established merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to ensure an efficient flow of goods to the sales floor.
Ensure Associates complete tasks according to the store plan and prioritize as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain organizational, cleanliness, and recovery standards in the backroom.
Ensure compliance with recycling and, where applicable, hazardous-waste programs.
Communicate priorities and progress accurately and effectively with management and Associates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs to increase effectiveness.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.