Merchandise Associate- UM North University

ASM Global•Ann Arbor, MI
•Onsite

About The Position

Legends is seeking Merchandise Associates to create the ultimate game day experience for fans. The number one priority is to provide fans with a legendary experience each time they enter the store, striving to create an environment unlike any other sporting event worldwide. This role goes above and beyond to exceed fan expectations in customer service, merchandise display, and attention to detail. This position is ideal for individuals with a passion for retail, an outgoing personality, a love for selling, enjoyment of teamwork, and a desire to create relationships with fans.

Requirements

  • Ability to perform each essential duty above at the highest levels
  • Ability to provide an exciting, positive, and fun environment for our diverse team & fan base
  • Ability to greet guests & ascertain their interest, so you may make sales recommendations
  • Excellent accuracy when using POS systems
  • Ability to demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
  • Ability to present merchandise to increase sales with add on items
  • Ability to describe merchandise features, benefits, and explain use
  • Ability to keep current on promotions & sales in store: and events at the M-Den
  • Ability to maintain inventory, merchandise placement, and accurate counts. Assist in inventory
  • Ability to continually increase knowledge of products, facilities, and all events held at the University of Michigan
  • Ability to read & implement plan-o-grams
  • Ability to assist the Gift Shop set-up team with the merchandising of event gift shops including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures

Nice To Haves

  • Merchandising skills a plus

Responsibilities

  • Provide an exciting, positive, and fun environment for our diverse team & fan base
  • Greet guests & ascertain their interest, so you may make sales recommendations
  • Ensure excellent accuracy when using POS systems
  • Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
  • Present merchandise to increase sales with add on items
  • Describe merchandise features, benefits, and explain use
  • Keep current on promotions & sales in our stores, online, and at events for the MDen
  • Maintain inventory, merchandise placement, and accurate counts. Assist in inventory
  • Continually increase knowledge of products, facilities, and all events held at the University of Michigan
  • Other duties as assigned by supervisor
  • Read & implement plan-o-grams
  • Assist the store set-up team with the merchandising of event pop-ups including plan-o-grams, merchandise placement, inventory control, cleaning of shops & fixtures
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