Merchandise Associate - River Cats

Sacramento River CatsWest Sacramento, CA
$17 - $17Onsite

About The Position

The Merchandise Associate is a fan-facing, customer-service–driven role responsible for delivering an exceptional retail experience at Sutter Health Park. As part of the Sacramento River Cats game-day team, Merchandise Associates support team brand visibility, drive merchandise sales, and enhance the overall fan experience through friendly, knowledgeable, and engaging service. This role is ideal for individuals who enjoy interacting with fans, working in a fast-paced environment, and contributing to the excitement of River Cats baseball.

Requirements

  • Enjoy meeting people and sharing information.
  • Handle customer interactions and concerns with courtesy and professionalism.
  • Communicate clearly and effectively.
  • Open to learning, coaching, and feedback.
  • Team-oriented and collaborative.
  • Adaptable to shifting priorities and fast-paced environments.
  • Availability on weekends, evenings, holidays, and during special events.

Nice To Haves

  • Prior retail or customer service experience preferred.

Responsibilities

  • Engage fans on the sales floor with friendly, authentic service and product knowledge.
  • Maintain a clean, organized, and shoppable sales floor by recovering merchandise and following retail best practices.
  • Support stockroom efficiency by organizing inventory, pulling stock, sorting, counting, and labeling merchandise.
  • Assist with team store operations, including locating items, processing transactions at the register, and visual merchandising.
  • Assist with the setup and converting of the main team store and all kiosk locations between Athletics and River Cats/Giants merchandise.
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